Restaurant Server - HALL Arts Hotel

Coury Hospitality • Dallas, TX

3d

About The Position

The Coury Hospitality Server provides an exceptional, personalized dining experience through elevated, refined, attentive, and knowledgeable service. The role calls for professionalism, refined service skills, strong product knowledge, and an understanding of fine cuisine, wine, and service standards to ensure guest interactions exceed expectations.

The server guides guests through a high-end dining experience, shares menu and pairing recommendations, performs fine-dining service techniques, and coordinates with kitchen and bar teams. The role also includes maintaining tables and service areas, responding to guest concerns and requests, following policies and safety standards, and supporting colleagues. Additional tasks may be assigned or revised by management based on business volume and operational needs.

Requirements

• Must obtain and maintain required state or local alcohol service permits or certifications, such as TABC, ServSafe Alcohol, or equivalent.
• Must obtain and maintain required state or local food service certifications, such as a Food Handlers Card, ServSafe certification, or equivalent.
• Strong communication and interpersonal skills.
• High attention to detail and ability to multitask in a fast-paced environment.
• Passion for hospitality, food, and beverage.
• Possess or develop strong knowledge of wine varietals, regions, vintages, and service protocols.
• Ability to remain calm, poised, and professional under pressure.
• Flexible schedule, including evenings, weekends, and holidays.
• Maintain a polished appearance and adhere to uniform and grooming standards.
• Ability to stand and walk for extended periods.
• Ability to lift and carry trays, dishes, glassware, and equipment weighing up to 25 lbs.
• Manual dexterity for precise service techniques.
• Must wear required personal protective equipment for job responsibilities.

Nice To Haves

• Prior experience in fine dining or upscale hospitality is preferred.

Responsibilities

• Greet guests warmly and professionally and guide them through the dining experience from arrival to departure.
• Explain menu ingredients, preparation methods, allergens, and seasonal changes.
• Recommend food and beverage pairings, including wine, cocktails, and non-alcoholic options.
• Open, present, and pour wine according to fine-dining standards.
• Follow responsible alcohol service guidelines.
• Perform fine-dining service techniques, including tableside service, coursed meals, wine service, and proper plate presentation.
• Take and deliver orders accurately while following timing and coursing standards.
• Coordinate with kitchen and bar teams to support seamless service.
• Maintain tables through clearing, resetting, and crumb service.
• Anticipate guest needs and provide attentive, unobtrusive service.
• Handle guest concerns and special requests with discretion, empathy, and urgency.
• Follow restaurant policies, service standards, and safety regulations.
• Support team members and contribute to a culture of excellence.
• Maintain cleanliness, organization, and sanitation in service areas.
• Wear required personal protective equipment and adhere to uniform and grooming standards.
• Perform additional or revised tasks as assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed