Restaurant Server - Marriott Tacoma Downtown (Full-Time)

Coury Hospitality•Tacoma, WA

About The Position

The Coury Hospitality Server provides an exceptional, personalized dining experience through elevated, refined, attentive, and knowledgeable service. The role requires professionalism, refined service skills, strong product knowledge, and an understanding of fine cuisine, wine, and service standards to ensure guest interactions exceed expectations. The position is in the Food and Beverage department and reports to the Food and Beverage Department Leader as assigned. It is non-exempt and designated for morning shifts. The Server guides guests through a high-end dining experience, explains menu items and makes food and beverage recommendations, performs fine dining service techniques, and coordinates with kitchen and bar teams. The role also includes maintaining dining areas, responding to guest concerns and requests, and following restaurant policies, service standards, and safety regulations. Additional duties may be assigned or revised based on business volume and operational needs. The position requires extended periods of standing and walking, carrying items weighing up to 25 pounds, manual dexterity for precise service, and use of required personal protective equipment. Employment is at will and this job description does not create an employment contract.

Requirements

Strong communication and interpersonal skills.
High attention to detail and ability to multitask in a fast-paced environment.
Passion for hospitality, food, and beverage.
Ability to remain calm, poised, and professional under pressure.
Flexible schedule, including evenings, weekends, and holidays.
Ability to stand and walk for extended periods.
Ability to lift and carry trays, dishes, glassware, and equipment weighing up to 25 pounds.
Manual dexterity for precise service techniques.
Must obtain and maintain required state or local alcohol service permits or certifications, such as TABC, ServSafe Alcohol, or equivalent.
Must obtain and maintain required state or local food service certifications, such as a Food Handlers Card, ServSafe certification, or equivalent.

Nice To Haves

Prior experience in fine dining or upscale hospitality.
Strong knowledge of wine varietals, regions, vintages, and service protocols, or the ability to develop it.

Responsibilities

Greet guests professionally and guide them through the dining experience from arrival to departure.
Maintain thorough knowledge of menu ingredients, preparation methods, allergens, and seasonal changes.
Recommend food and beverage pairings, including wine, cocktails, and non-alcoholic options.
Open, present, and pour wine according to fine dining standards.
Follow responsible alcohol service guidelines.
Perform fine dining techniques, including tableside service, coursed meals, wine service, and proper plate presentation.
Take and deliver orders accurately while following timing and coursing standards.
Coordinate with kitchen and bar teams to ensure seamless service flow.
Maintain tables through clearing, resetting, and crumb service.
Anticipate guest needs and provide attentive, unobtrusive service.
Handle guest concerns and special requests with discretion, empathy, and urgency.
Follow restaurant policies, service standards, and safety regulations.
Support team members and contribute to a culture of excellence and hospitality.
Maintain cleanliness, organization, and sanitation in service areas.
Maintain a polished appearance and comply with uniform and grooming standards.
Use required personal protective equipment.