Restaurant Server / PM BARTENDER

Concord Hospitality Enterprises•Cleveland, OH

About The Position

Concord Hospitality is hiring a PM Bistro Bartender to serve guests with friendly, attentive service and help create a memorable dining experience. The role involves engaging with guests, taking and processing orders, maintaining the food and beverage outlet, and supporting managers in identifying and addressing guest concerns. The bartender is expected to maintain a professional demeanor during busy periods and keep workstations clean, organized, and stocked. The position requires prior bartending experience and flexibility to work varied shifts, including nights, weekends, and holidays.

Requirements

  • Prior bartending experience is required.
  • Strong communication and customer service skills.
  • Ability to work efficiently in a fast-paced environment.
  • Flexibility to work varied shifts, including nights, weekends, and holidays.
  • Commitment to teamwork, professionalism, and guest satisfaction.

Responsibilities

  • Provide warm, attentive service to guests and support satisfaction throughout their dining experience.
  • Maintain a calm and professional demeanor during high-volume periods or unusual events.
  • Monitor the food and beverage outlet and assist managers in identifying and resolving guest concerns.
  • Keep workstations clean, organized, and fully stocked.
  • Accurately take and process guest orders while communicating clearly and pleasantly.
  • Maintain consistent attendance and punctuality.

Benefits

  • Competitive wages.
  • Medical, dental, and vision insurance.
  • Life insurance and short- and long-term disability options.
  • 401(k) program with company match.
  • Tuition assistance.
  • Discounted room rates at Concord-managed hotels.
  • Training, development, and career advancement opportunities.
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