Chick-fil-A Restaurant Operations Manager

Cooper Connect•East Point, GA

2d•Onsite

About The Position

Chick-fil-A Cleveland Avenue is seeking a dynamic and experienced Restaurant Operations Manager to join their leadership team. This is an exciting opportunity for a hands-on restaurant leader who is passionate about developing people, building strong systems, and creating operational excellence. The role offers the chance to make an immediate impact across the restaurant, identifying where strengths can best serve the business, whether in Training, Front of House, Back of House, or another key area of leadership. This position is ideal for a compassionate, business-minded leader who loves coaching others and wants the opportunity to help build a growing leadership team. The Operations Manager will work alongside the Owner/Operator and restaurant leadership to strengthen systems, develop future leaders, and create an exceptional experience for both team members and guests.

Requirements

2+ years of Leadership experience in quick-service, hospitality, kitchen or restaurant operations.
Availability to open and/or close the restaurant as needed, work up to 45 hours per week, and work 100% of your time in restaurant operations.
Desires career growth and will thrive with our Leadership Development and Mentoring.

Nice To Haves

Bachelor's Degree
Passion for Chick-fil-A's values

Responsibilities

Lead daily restaurant operations while ensuring excellence in food safety, quality, speed, accuracy, and hospitality.
Build, implement, and improve systems that create consistency and operational excellence throughout the restaurant.
Coach and develop Team Members and emerging leaders, creating a strong pipeline of future leadership talent.
Help establish effective training systems that equip Team Members to succeed and support long-term restaurant growth.
Identify opportunities to strengthen Front of House, Back of House, Training, and overall restaurant performance.
Lead alongside the team in daily operations while modeling accountability, excellence, care, and a people-first leadership approach.
Develop leaders through consistent coaching, feedback, clear expectations, and follow-through.
Partner with the Owner/Operator and General Manager to identify business needs, solve problems, and execute restaurant priorities.
Take ownership of an area of the business based on experience, strengths, and the evolving needs of the restaurant.
Help build a high-performing culture where Team Members feel cared for, challenged, developed, and equipped to succeed.