Restaurant Operating Partner

Freddy's Frozen Custard & Steakburgers • Newnan, GA

4d

About The Position

The Restaurant Operating Partner (ROP) is the leader and business operator of a restaurant, responsible for coaching and developing team members and managers and ensuring the success of the team and store. The role carries operational and financial responsibility for the restaurant, including financial performance, labor, and hospitality.

The ROP hires, trains, and develops team members and managers who reflect Freddy’s and JRI Hospitality’s culture and commitment to great food, exceptional hospitality, cleanliness, and safety. The ROP sets the tone for the restaurant and works to make it successful and a place where team members enjoy working. Success is measured through key performance indicators such as sales, guest count, profitability, hospitality, safety, cleanliness, food costs, and labor costs.

JRI Hospitality owns and operates more than 80 restaurants in 11 states, including Freddy’s Frozen Custard & Steakburgers. The company describes opportunities for career development and advancement, and provides support from a Regional Director and the JRI Support Center.

Requirements

• Prior restaurant and/or hospitality management experience.
• Hospitality focus and strong communication skills.
• Ability to build a team and mentor team members to support their success.
• Ability to work a variety of hours, including days, nights, and weekends.

Nice To Haves

• Experience with financial statements.
• Experience with inventory.
• Experience with staff scheduling.
• Experience with guest relations.

Responsibilities

• Lead the restaurant and take operational and financial responsibility for its performance.
• Coach and develop team members and managers.
• Hire, train, and develop team members and managers who support the company’s culture and standards.
• Set the tone for a successful restaurant and a positive workplace.
• Drive performance against KPIs, including sales, guest count, profitability, hospitality, safety, cleanliness, food costs, and labor costs.

Benefits

• Opportunities to advance and grow, including a promote-from-within culture.
• Support of a Regional Director and the JRI Support Center.
• Casual workplace attire; company-supplied shirt and hat.
• Competitive wages based on experience, with growth opportunities.
• Meal discounts.
• 401(k) Retirement Savings Plan, subject to plan eligibility requirements.
• Eligible for variable compensation bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed