Restaurant Operating Partner

Freddy's Frozen Custard & Steakburgers•Cartersville, GA

About The Position

The Restaurant Operating Partner (ROP) leads a restaurant and is responsible for coaching and developing team members so they, the team, and the restaurant can succeed. The role has operational and financial responsibility for the restaurant, including financial performance, labor, and hospitality. The ROP hires, trains, and develops team members and managers who share Freddy’s and JRI Hospitality’s culture and commitment to great food, exceptional hospitality, cleanliness, and safety. The ROP sets the tone for the restaurant, supporting business success and creating a positive workplace. Success is measured through key performance indicators such as sales, guest count, profitability, hospitality, safety and cleanliness, food costs, and labor costs.

Requirements

Prior restaurant and/or hospitality management experience.
A hospitality focus and strong communication skills.
Ability to build a team and mentor team members to support their success.
Ability to work a variety of hours, including days, nights, and weekends.

Nice To Haves

Experience with financial statements.
Experience with inventory.
Experience with staff scheduling.
Experience with guest relations.

Responsibilities

Lead the restaurant and coach and develop team members.
Manage the restaurant’s operational and financial performance, including labor and hospitality.
Hire, train, and develop team members and managers.
Set the tone for the restaurant and support business success and a positive workplace.
Work toward key performance indicators, including sales, guest count, profitability, hospitality, safety and cleanliness, food costs, and labor costs.