Restaurant Manager

Bob Evans Restaurants • Raleigh, NC

20d

About The Position

The Restaurant Manager role supports the restaurant’s daily operations and staff, including the execution of company policies, procedures, programs, and systems. The position contributes to restaurant success by building sales, achieving goals, and improving profitability. It includes supervisory responsibilities and may involve assisting team members with their duties as needed.

The manager helps create a warm, hospitable environment for guests and team members; coaches and mentors employees; supports sales-building and marketing activities; responds to guest concerns; and helps maintain food quality, cleanliness, safety, and efficient operations. The role also involves managing costs, cash controls, security procedures, schedules, inventory, and financial reports.

Bob Evans describes its purpose as serving high-quality farm-fresh food and providing guests with a family dining experience. The company highlights flexible schedules, early closing with no late nights, work-life balance, career growth, and benefits. Safety and sanitation procedures are updated in accordance with current CDC, local, and state guidelines.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model in employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• Ability to stand for an entire shift and walk for long periods without resting or sitting.
• Ability to push, lift, carry, and transfer up to 50 pounds.
• Ability to reach, handle objects, tools, or controls, bend, and stoop.
• Ability to taste and smell and to communicate verbally.
• Ability to use close, distance, color, and peripheral vision, depth perception, and focus adjustment.
• Ability to access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

• At least 2 years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling preferred.

Responsibilities

• Support daily restaurant operations and staff and execute company policies, procedures, programs, and systems.
• Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and problems.
• Coach and mentor team members to support employee success and guest satisfaction.
• Model professional behavior and foster a warm, friendly, hospitable atmosphere.
• Assist team members with category job duties as needed.
• Build store sales by ensuring timely execution of corporate and local marketing programs.
• Champion sales-building activities and suggestive selling.
• Maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food-quality or service issues.
• Help maintain efficient operations, cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
• Enforce safe work behaviors and monitor daily activities for food quality and cleanliness.
• Control day-to-day operations by following cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
• Control food costs through recipes, portion control, and inventory management.
• Control labor costs by monitoring schedules and sales performance using the company labor-scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation; pay up to $56,000 per year depending on experience and geographic location or local market demand.
• Health and welfare benefits.
• 401(k) with company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early closing and no late nights.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED