Restaurant Manager

The Cheesecake Factory • Peabody, MA

11d

About The Position

The Restaurant Manager leads a high-sales, full-service restaurant, overseeing daily operations and managing, coaching, and developing a team of 30 or more employees. The role focuses on improving guest experience and staff engagement while meeting sales and profit targets, maintaining culinary quality in a scratch kitchen, and upholding the company’s operational and brand standards. The manager hires, trains, retains, and develops team members, supports a positive and inclusive high-performance culture, and ensures compliance with food safety and sanitation requirements.

Requirements

• At least 3 years of management experience in a high-volume, full-service restaurant with a full-service bar.
• Experience supervising 30 or more team members.
• Strong leadership, coaching, and communication skills.
• Demonstrated financial acumen, including profitability, sales, and labor management.
• Proficiency in Microsoft Office Suite.
• Ability to read, write, and communicate in English.
• Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds.
• Ability to stand for more than 10 hours per shift.
• Ability to work 50–60 hours per week.

Nice To Haves

• ServSafe certification.
• Applicable state or local licenses.

Responsibilities

• Lead daily restaurant operations in a high-sales, full-service environment.
• Manage, coach, and develop teams of 30 or more employees.
• Drive guest satisfaction through strong hospitality and service standards.
• Support scratch kitchen execution and culinary quality.
• Monitor and drive financial performance, including labor, cost control, and sales growth.
• Hire, train, retain, and develop team members to become future restaurant leaders.
• Ensure compliance with food safety, sanitation, and operational standards.
• Maintain a positive, inclusive, award-winning high-performance culture.
• Communicate effectively with team members, guests, and leadership.
• Uphold brand standards and deliver memorable guest experiences.

Benefits

• Medical, dental, and vision insurance.
• Flexible healthcare spending account.
• Company-paid life insurance.
• Short-term disability coverage.
• Long-term disability coverage.
• Employee assistance program.
• Paid vacation and sick time.
• 401(k) with company match.
• Quarterly performance bonus program.
• 25% discount for your party when dining as a guest.
• Tuition assistance.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed