Restaurant Manager

Bob Evans Restaurants•Westminster, MD

22d•$56,000

About The Position

The Restaurant Manager role is a fast-paced position supporting the restaurant’s daily operations and staff, including implementation of company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, achieving goals, and driving profitability. Bob Evans emphasizes serving high-quality farm-fresh food and providing guests with a welcoming family-dining experience. The manager supervises employees in accordance with company policies and applicable laws. Responsibilities include recruiting, interviewing, training, assigning and directing work, evaluating performance, recognizing and disciplining employees, and resolving complaints and problems. The position also involves coaching team members, supporting guest satisfaction, maintaining food quality and cleanliness, controlling costs, and ensuring compliance with safety requirements. Compensation is listed as up to $56,000 per year, depending on experience and geographic location/local market demand. The posting also describes early closing with no late nights, flexible schedules, work-life balance, career growth, and benefits.

Requirements

High school diploma or equivalent.
Prior experience in a leadership role is required.
Excellent communication, interpersonal, conflict-resolution, planning, organization, and team-building skills.
Dedication to providing exceptional guest service.
Excellent computer skills and basic personal computer literacy.
Strong analytical and problem-solving skills.
Basic business math and accounting skills.
Ability to manage multiple projects.
Ability to serve as a role model for employee appearance and presentation.
Availability to work a variety of shifts and weekends.
Ability to stand for an entire shift and walk for long periods without resting or sitting.
Ability to push, lift, carry, and transfer up to 50 pounds.
Ability to reach, use hands to finger, handle, or feel objects, tools, or controls, and bend and stoop.
Ability to taste and smell and to communicate verbally.
Ability to use close, distance, color, and peripheral vision, depth perception, and adjust focus.
Ability to access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

At least 2 years of experience in a family, fast-food, or casual-dining restaurant is strongly preferred.
College and/or culinary schooling is preferred.

Responsibilities

Support daily restaurant operations and staff and execute company policies, procedures, programs, and systems.
Supervise employees, including recruiting, interviewing, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
Coach and mentor team members to support their success and guest satisfaction.
Model professional behavior and foster a warm, friendly, hospitable atmosphere.
Occasionally assist team members with category job duties as needed.
Help build store sales by ensuring complete and timely execution of corporate and local marketing programs.
Champion sales-building activities and suggestive selling.
Maximize table turnover, sales per guest, and sales per hour.
Meet and greet guests and investigate and resolve food quality or service issues.
Assist in maintaining efficient operations, cost controls, and profit management.
Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
Enforce safe work behaviors to maintain a safe environment for guests and crew members.
Monitor daily activities to ensure food quality and cleanliness standards.
Manage day-to-day operations, including cash control and security procedures, financial report and schedule reviews, and appropriate follow-up actions.
Control food costs through recipe adherence, portion control, and inventory management.
Control labor costs by monitoring schedules and sales performance using the company labor scheduling tool.
Perform other duties as assigned.