Restaurant Manager

Raising Cane's•Baytown, TX

10d

About The Position

The Restaurant Manager supports the Restaurant Leader in day-to-day restaurant operations and upholds Raising Cane’s standards and culture while managing shifts. The role ensures operations meet company standards across restaurant zones, serves as manager on duty, opens and closes the restaurant, manages cash handling and accountability, directs crewmembers, and provides customer service. The manager also enforces company policies, executes shift operations and safety standards, uses required tools and records to document results and take corrective action, authorizes employee functions requiring manager approval, uses reward and recognition programs, and maintains restaurant cleanliness and facility condition. The role takes place in a fast-paced kitchen and involves interacting with customers. The work environment includes inside and outside work in varied temperatures, working with food products, common allergens, industrial equipment, and commercial cleaning products requiring personal protective equipment. The position requires extended physical exertion, including walking, standing, lifting, and bending.

Requirements

At least 1 year of restaurant or retail management experience.
Must be 18 years of age or older.
Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
Must complete all required Raising Cane’s company training programs.
Detail-oriented, organized, and able to manage multiple changing priorities.
Self-driven, flexible, and highly energetic, with strong written and verbal communication skills.
Able to work effectively and efficiently both independently and collaboratively.
Able to recognize problems, set goals, execute plans, and convert them into action to solve problems.
Knowledge and skills in staffing, scheduling, people management, and cost management.
Proficient with technology systems including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Ensure operations meet Raising Cane’s standards in all restaurant zones during a shift.
Act as manager on duty and open and close the restaurant.
Manage cash handling and ensure accountability.
Enforce Raising Cane’s policies and standards.
Execute shift management in accordance with operations and safety standards.
Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
Direct crewmembers during a shift.
Provide exemplary customer service.
Utilize the reward and recognition program for restaurant crewmembers.
Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
Ensure restaurant cleanliness and that the facility is in good working order.
Complete other duties as assigned.