Restaurant Manager

Mexican Sugar•Plano, TX

21d•$60,000 - $75,000

About The Position

Mexican Sugar is seeking an experienced Service Manager to lead successful shifts and support front-of-house operations. The manager prepares the restaurant and team for service, upholds standards, and helps create a luxurious Latin American environment for Team Members and Guests. The restaurant offers scratch-made food using authentic ingredients and traditional cooking methods, with Latin-inspired cuisine, small-batch cocktails, and premium tequilas. The role includes leading shift operations, supporting sales and cost control, overseeing Guest experiences, and contributing to hiring, training, and Team Member development. The manager also owns an assigned Area of Responsibility and completes operational and administrative duties. The salary range is $60,000–$75,000 per year, plus monthly profit share.

Requirements

At least 2 years of restaurant management experience in a high-volume, full-service environment.
Proven ability to lead shifts, coach Team Members, and uphold hospitality and operational standards.
Results-driven, trustworthy, and team-oriented leadership style.
Strong communication, organization, and problem-solving skills.
Food Manager certification required.
Ability to work days, evenings, weekends, and holidays as business needs require.
Ability to stand for extended periods and lift up to 50 pounds.

Nice To Haves

Experience in a premium, upscale, or high-end restaurant.
Bilingual English and Spanish skills.

Responsibilities

Lead successful shifts through thoughtful preparation, clear communication, and consistent follow-through.
Drive sales through memorable Guest experiences and service-oriented leadership.
Monitor labor, staffing, and productivity, and adjust as needed.
Support scheduling, inventory, ordering, and cost-control responsibilities.
Maintain a safe, organized, and polished restaurant.
Provide attentive service and anticipate Guests’ needs.
Maintain a visible presence through table visits and restaurant walkthroughs.
Resolve Guest concerns promptly and professionally.
Ensure food and beverages meet quality, recipe, and presentation standards.
Partner with Culinary and Bar Teams to deliver seamless service.
Support special events and activations that reflect Mexican Sugar’s brand.
Assist with hiring, onboarding, training, and developing Team Members.
Ensure the team has the knowledge, tools, and resources needed to succeed.
Build a positive and accountable culture through coaching, recognition, and feedback.
Promote communication and collaboration between front-of-house and culinary teams.
Own an assigned Area of Responsibility and its operational and financial results.
Complete assigned scheduling, inventory, training, and administrative responsibilities accurately and on time.
Identify improvement opportunities and communicate solutions.
Participate in Manager meetings and support other Areas of Responsibility as needed.
Complete opening and closing duties and prepare the restaurant for service.
Maintain accountability for service execution, cleanliness, and operational readiness.
Ensure responsible alcohol service and proper food safety, sanitation, and workplace safety practices.
Follow company policies and applicable legal and regulatory requirements.