Restaurant Manager

Bob Evans Restaurants•Madison, IN
•$56,000•Onsite

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff, including execution of company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, achieving goals, and driving profitability. It includes supervisory responsibilities and may involve assisting with team members’ duties as needed. The manager helps create a friendly, hospitable environment for employees and guests; supports sales and marketing initiatives; addresses guest concerns; maintains efficient operations and cost controls; and ensures food quality, cleanliness, safety, and security standards. The position requires working a variety of shifts and weekends. Bob Evans describes its restaurant environment as focused on farm-fresh food, family dining, guest service, and community roots.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • Excellent communication and interpersonal skills, including conflict-resolution abilities.
  • Strong planning and organizational skills.
  • Dedication to exceptional guest service.
  • Excellent computer skills and basic personal computer literacy.
  • Strong analytical and problem-solving skills.
  • Exceptional team-building capability.
  • Basic business math and accounting skills.
  • Ability to manage multiple projects.
  • Ability to serve as a role model for employee appearance and presentation.
  • Availability to work a variety of shifts and weekends.
  • For restaurants serving alcohol, meet applicable state-mandated age requirements for managers serving alcohol.

Nice To Haves

  • A minimum of two years of experience in a family, fast-food, or casual-dining restaurant is strongly preferred.
  • College and/or culinary schooling preferred.

Responsibilities

  • Recruit, interview, train, assign, direct, and evaluate employees; reward and discipline employees; and address complaints and resolve problems.
  • Coach and mentor team members to support their success and guest satisfaction.
  • Model professional behavior and foster a warm, friendly, hospitable atmosphere.
  • Occasionally assist team members with their job duties as needed.
  • Support store sales by ensuring complete and timely execution of corporate and local marketing programs.
  • Lead sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
  • Greet guests and investigate and resolve food-quality or service issues.
  • Help maintain efficient operations, cost controls, and profitability.
  • Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
  • Enforce safe work behaviors for guests and crew members.
  • Monitor daily activities to maintain food quality and cleanliness standards.
  • Manage day-to-day operations, including cash control and security procedures; review financial reports and schedules and take appropriate action.
  • Control food costs through recipe compliance, portion control, and inventory management.
  • Control labor costs by monitoring schedules and sales performance using the company’s labor scheduling tool.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation; pay up to $56,000 per year depending on experience and geographic location/local market demand.
  • Health and welfare benefits.
  • 401(k) with company match.
  • Flexible scheduling.
  • Opportunity for development and career growth.
  • Early closing and no late nights.
  • Work/life balance.
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