Restaurant Manager

Westwood Country Club - Vienna•Vienna, VA

20d•Onsite

About The Position

Westwood Country Club is a private, member-owned club in Vienna, Virginia, west of Tysons Corner. Its facilities include six distinct dining areas, two banquet spaces, an 18-hole championship golf course, a fitness center, indoor and outdoor racquets facilities, an Olympic-sized swimming pool, and an expansive clubhouse. The club recently completed more than $26 million in renovations and has a substantial membership waitlist. The Restaurant Manager oversees the main-level, full-service dining rooms and works closely with the Assistant General Manager (AGM), Senior Food & Beverage Manager, and other Food & Beverage leaders to ensure a quality dining experience for members and guests. This is a highly visible, hands-on management role requiring consistent engagement with guests and leadership and support of the service team. The manager helps deliver seamless operations across the club’s dining areas.

Requirements

At least 3 years of supervisory or management experience in hospitality, restaurant, or customer-service environments.
Strong leadership, communication, and organizational skills.
Excellent hospitality and member-service mindset.
Ability to work effectively in a fast-paced environment.
Passion for Food & Beverage service and standards, with the ability to establish a positive, family-oriented culture.
Thorough understanding of wine and wine service.
High motivation, attention to detail, and a positive, hospitality-oriented demeanor.
Hands-on management style and motivation by teammates’ success.
Ability to keep up with Food & Beverage trends and balance fine dining with upscale, relaxed service.
Strong oral and written communication skills, a strong eye for detail, and the ability to hold teammates accountable.
Ability to communicate professionally with members and guests.

Nice To Haves

Private club, resort, country club, or upscale hospitality experience.

Responsibilities

Manage day-to-day front-of-house food and beverage operations for the three upper-level dining rooms: Family Casual, Adult Casual, and Adult Pub.
Develop and improve the staff training program to build service levels.
Assist the AGM in developing the Food & Beverage department’s annual budget, review financial reports routinely, and take corrective action as needed.
Manage point-of-sale updates and menu programming.
Conduct pre-shift staff meetings.
Conduct inventories of beverages, supplies, dinnerware, and glassware as needed.
Ensure Food & Beverage staff are presentable, well-groomed, and consistently wear established uniforms.
Enforce club rules and regulations.
Engage with and mentor team members to improve member service and experience.
Assist with hiring, training, and scheduling front-of-house Food & Beverage staff.
Work with Food & Beverage colleagues to ensure seamless operations across all dining areas.