Restaurant Manager

Bob Evans Restaurants • Mount Vernon, OH

20d • Onsite

About The Position

The Restaurant Manager role supports the restaurant’s daily operations and staff, including carrying out company policies, procedures, programs, and systems. The position contributes to restaurant success by building sales, meeting goals, and improving profitability. The manager helps create a welcoming, hospitable atmosphere, supports team members, and works to ensure guest satisfaction and high standards for food quality and cleanliness.

The role includes supervisory duties such as recruiting, interviewing, training, assigning and directing work, evaluating performance, recognizing and disciplining employees, and resolving complaints and problems. The manager also assists with sales-building and marketing activities, operational efficiency, cost controls, safety, and profit management. The posting advertises pay up to $56,000 per year, depending on experience and geographic location/local market demand, and highlights early closing times, no late nights, flexible schedules, work-life balance, career growth, and benefits.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organizational skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• Meet applicable state-mandated age requirements for manager positions at restaurants serving alcohol.
• Ability to stand for an entire shift and walk for long periods without resting or sitting.
• Ability to push, lift, carry, and transfer up to 50 pounds.
• Ability to reach, use hands to handle objects, tools, or controls, bend, and stoop.
• Ability to taste and smell and communicate verbally with others.
• Visual abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.
• Ability to access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

• At least 2 years of experience in a family, fast-food, or casual-dining restaurant is strongly preferred.
• College and/or culinary schooling preferred.

Responsibilities

• Support daily restaurant operations and staff, and execute company policies, procedures, programs, and systems.
• Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems.
• Coach and mentor team members to support their success and guest satisfaction.
• Model professional behavior and create a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with their category job duties as needed.
• Help build store sales through complete and timely execution of corporate and local marketing programs.
• Champion sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food-quality or service issues to achieve guest satisfaction.
• Help maintain efficient operations, appropriate cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
• Enforce safe work behaviors and monitor daily activities to maintain a safe environment and meet food-quality and cleanliness standards.
• Control day-to-day operations by following cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
• Control food costs by following recipes, portion-control practices, and inventory-management procedures.
• Control labor costs by monitoring schedules and sales performance using the company’s labor-scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location/local market demand.
• Health and welfare benefits.
• 401(k) with company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early closing and no late nights.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED