Restaurant Manager - Chili's Hadley MA

Brinker International•Hadley, MA

About The Position

Chili's Managers lead restaurant teams and deliver a welcoming, high-energy experience for Guests. They connect with Team Members, promote teamwork, and help create a fun workplace while pursuing strong business results. Managers lead shifts, exceed Guest expectations, and ensure the restaurant meets its financial responsibilities. They also support Chili's culture and its Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues, practice self-reflection, and demonstrate accountability, vulnerability, and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili's systems to control costs effectively.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement in the restaurant and develop relationships within the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant.
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