Restaurant Manager

Shake Shack•Arlington, VA

About The Position

The Restaurant Manager oversees daily restaurant operations at Shake Shack to ensure superior service and guest satisfaction. The role includes training, motivating, and coaching team members; promoting the brand in the local community; and ensuring compliance with sanitation and safety regulations. Shake Shack offers hands-on mentorship, training, and opportunities for learning and growth in a fun, inclusive, and collaborative environment.

Requirements

  • 2–3 years of restaurant management experience in a high-volume, fast-paced restaurant setting.
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
  • Aptitude for leading, coaching, and driving excellence at every level.
  • Understanding of the financial aspects of business operations.
  • Willingness to work flexible hours.

Nice To Haves

  • Food handler certification.

Responsibilities

  • Manage daily restaurant operations to ensure superior service and guest satisfaction.
  • Train team members on all aspects of Shack operations.
  • Motivate and manage team members to provide the highest level of hospitality.
  • Lead through coaching and a focus on achieving excellence.
  • Develop and implement plans to promote the brand in the local community through word-of-mouth and restaurant events.
  • Ensure compliance with sanitation and safety regulations.

Benefits

  • Weekly pay
  • Performance bonuses
  • Shake Shack meal discounts
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Employer-paid life insurance
  • Employer-paid disability insurance
  • 401(k) plan with company match
  • Paid time off
  • Paid parental leave
  • Employee Assistance Program access on Day 1
  • Pre-tax commuter and parking benefits
  • Flexible spending and dependent care accounts
  • Development and growth opportunities
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