About The Position

Chili's Restaurant Managers lead the team in delivering a strong Guest experience and achieving business results. They connect with Team Members and Guests, foster teamwork, and help create a fun, high-energy restaurant environment. Managers guide the team through shifts, uphold operational and quality standards, and ensure the restaurant meets its financial responsibilities. They also communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Role-model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues, practice self-reflection, and take accountability with vulnerability and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili's systems to control costs effectively.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement within the restaurant and develop relationships within the community.
  • Understand and practice safe food-handling procedures.
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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