Restaurant Manager

Bob Evans Restaurants•New Castle, PA

About The Position

The Restaurant Manager supports the restaurant’s daily operations and staff, ensuring execution of company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, achieving goals, and driving profitability. The manager helps create a friendly, hospitable environment for employees and guests while maintaining food quality, cleanliness, safety, and efficient operations. The posting describes responsibilities under the heading “Assistant Manager Responsibilities,” though the advertised job title is Restaurant Manager. The position offers pay up to $56,000 per year, depending on experience and geographic location/local market demand. The employer highlights early closing times, no late nights, flexible schedules, work-life balance, career growth, and benefits. Bob Evans describes its purpose as serving high-quality farm-fresh food and providing guests with a family dining experience, while supporting its communities and taking care of employees and guests. The role requires standing and walking for long periods, lifting and carrying up to 50 pounds, and accessing all areas of the restaurant. Reasonable accommodations may be made for qualified individuals with disabilities. The company says it updates safety and sanitation procedures in accordance with current CDC, local, and state guidelines.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • Excellent communication and interpersonal skills, including conflict-resolution abilities.
  • Strong planning and organizational skills.
  • Dedication to exceptional guest service.
  • Excellent computer skills and basic personal-computer literacy.
  • Strong analytical and problem-solving skills.
  • Exceptional team-building capability.
  • Basic business math and accounting skills.
  • Ability to manage multiple projects.
  • Ability to serve as a role model for employee appearance and presentation.
  • Availability to work a variety of shifts and weekends.
  • Ability to stand for an entire shift and walk for long periods without rest or sitting.
  • Ability to push, lift, carry, and transfer up to 50 pounds.
  • Ability to reach and use hands to finger, handle, or feel objects, tools, or controls; ability to bend and stoop.
  • Ability to taste and smell and to communicate verbally.
  • Close, distance, and color vision; peripheral vision; depth perception; and ability to adjust focus.
  • Ability to freely access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

  • At least two years of experience in a family, fast-food, or casual-dining restaurant is strongly preferred.
  • College and/or culinary schooling is preferred.

Responsibilities

  • Support daily restaurant operations and staff and execute company policies, procedures, programs, and systems.
  • Help build sales, achieve goals, and drive restaurant profitability.
  • Recruit, interview, and train employees; assign and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems, in accordance with company policies and applicable laws.
  • Coach and mentor team members to support their success and guest satisfaction.
  • Model professional behavior and foster a warm, friendly, and hospitable atmosphere.
  • Occasionally assist team members with their job duties as needed.
  • Help build store sales through complete and timely execution of corporate and local marketing programs.
  • Lead sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
  • Meet and greet guests and investigate and resolve food-quality or service issues to achieve guest satisfaction.
  • Help maintain efficient operations, cost controls, and profit management.
  • Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies; enforce safe work behaviors.
  • Monitor daily activities to ensure food-quality and cleanliness standards.
  • Control day-to-day operations, including following cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate actions.
  • Control food costs through recipe compliance, portion control, and inventory management.
  • Control labor costs by monitoring schedules and sales performance using the company’s labor-scheduling tool.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location/local market demand.
  • Health and welfare benefits.
  • 401(k) with company match.
  • Flexible scheduling.
  • Opportunity for development and career growth.
  • Early closing and no late nights.
  • Work-life balance.
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