Restaurant Manager

P.F. Chang's•Kansas City, MO

11d

About The Position

The Restaurant Manager is a hands-on leader responsible for front-of-house hospitality and back-of-house culinary operations at P.F. Chang's. The role develops an engaged team and helps create memorable Guest experiences while supporting restaurant performance. The manager is expected to embody the PRIDE values—Passion, Respect, Innovation, Discipline, and Excellence—and maintain high standards across the restaurant.

Requirements

1–3 years of progressive restaurant leadership experience managing both front-of-house and back-of-house operations in a high-volume, full-service restaurant.
At least 21 years of age.
High school diploma or equivalent.
Maintain required food safety, alcohol service, and company training certifications in accordance with state, local, and company requirements.
Valid driver's license and ability to handle operational duties and business travel.
Strong proficiency in culinary and beverage standards, labor management, cost controls, POS technology, problem-solving, and team coaching.
Flexible availability to work front-of-house and back-of-house shifts across days, evenings, weekends, and holidays.
Ability to stand and walk for extended periods, lift and transport up to 50 pounds, and work in kitchen, cooler, freezer, and outdoor conditions.

Nice To Haves

College coursework in hospitality, culinary arts, or business.
Ability to travel up to 20% of the time for training, business meetings, or occasional multi-location support.

Responsibilities

Recruit, onboard, train, coach, and develop Team Members; build leadership bench strength and maintain an inclusive, respectful, high-performing workplace.
Champion food and beverage quality, preparation, presentation, and service standards.
Coach service, menu knowledge, speed of service, and Guest recovery to deliver memorable, personalized hospitality.
Oversee sanitation checks, facility upkeep, and preventive equipment maintenance to maintain a clean, safe, guest-ready environment.
Drive sales growth, manage labor and food cost controls, execute assigned Areas of Responsibility, and participate in inventory, ordering, and other performance goals.
Support local restaurant marketing, community outreach, and charitable initiatives as a brand ambassador.
Perform operational duties such as shift coverage, bank deposits, catering deliveries, and local marketing.
Maintain regular, reliable attendance and collaborate in a fast-paced environment.
Perform essential job functions with or without reasonable accommodation.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k)
Paid time off
Monthly and quarterly performance bonuses
Paid management training program and career development
Employee referral bonuses
Employee discounts
Financial assistance through the Lucky Cat Fund for qualifying team members during hardships