Restaurant Manager

Bob Evans Restaurants•Maumee, OH
•$56,000

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff, including implementation of company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, achieving goals, and improving profitability. It includes supervising and developing employees, supporting guest service, and maintaining quality, safety, cost, and operational standards. Bob Evans describes its purpose as serving high-quality, farm-fresh food and providing guests with a family dining experience. The company emphasizes taking care of employees and guests, community roots, and a warm, hospitable workplace. The role offers early closing with no late nights, flexible schedules, work-life balance, career growth, and benefits. Pay is up to $56,000 per year depending on experience and geographic location/local market demand. The position requires standing for an entire shift and walking for long periods, lifting or transferring up to 50 pounds, and being able to access all areas of the restaurant. Reasonable accommodations may be made for individuals with disabilities. The company says it updates safety and sanitation procedures to follow current CDC, local, and state guidelines.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • Excellent communication skills.
  • Strong interpersonal skills and conflict-resolution abilities.
  • Strong planning and organization skills.
  • Dedication to exceptional guest service.
  • Excellent computer skills and basic personal computer literacy.
  • Strong analytical and problem-solving skills.
  • Exceptional team-building capability.
  • Basic business math and accounting skills.
  • Ability to manage multiple projects.
  • Ability to serve as a role model for employee appearance and presentation.
  • Availability to work a variety of shifts and weekends.
  • For restaurants serving alcohol, managers must meet applicable state-mandated age requirements for serving alcohol.

Nice To Haves

  • At least 2 years of prior experience in a family, fast-food, or casual-dining restaurant is strongly preferred.
  • College and/or culinary schooling preferred.

Responsibilities

  • Carry out supervisory responsibilities in accordance with company policies and applicable laws.
  • Recruit, interview, and train employees; assign and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.
  • Coach and mentor team members to support their success and guest satisfaction.
  • Model professional behavior and create a warm, friendly, and hospitable atmosphere.
  • Occasionally assist team members with their job duties as needed.
  • Help build store sales by ensuring complete and timely execution of corporate and local marketing programs.
  • Champion sales-building activities and suggestive selling.
  • Maximize table turnover, sales per guest, and sales per hour.
  • Meet and greet guests and investigate and resolve food-quality or service issues with the goal of guest satisfaction.
  • Help maintain efficient operations, appropriate cost controls, and profit management.
  • Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
  • Enforce safe work behaviors to maintain a safe environment for guests and crew members.
  • Monitor daily activities to ensure food quality and cleanliness standards.
  • Control day-to-day operations by following cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate actions.
  • Control food costs through recipes, portion control, and inventory management.
  • Control labor costs by monitoring daily schedules and sales performance using the company’s labor-scheduling tool.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location/local market demand.
  • Health and welfare benefits.
  • 401(k) with company match.
  • Flexible scheduling.
  • Opportunity for development and career growth.
  • Early close and no late nights.
  • Great work/life balance.
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