About The Position

Chili’s Restaurant Managers lead restaurant teams and support a welcoming, high-energy environment for Team Members and Guests. They connect with people, promote teamwork, and help create a fun culture while taking business results seriously. Managers lead shifts, work to exceed Guest expectations, and ensure the restaurant meets its financial responsibilities. They also hire, train, retain, and develop Team Members, and represent Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. Chili’s is a casual dining company founded in Dallas, Texas, in 1975. Its service, hospitality, and community involvement are central to its commitment to delivering a strong experience to every Guest.

Requirements

  • Be a dependable team player.
  • Prefer working in a fast-paced environment.
  • Have strong multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues, practice self-reflection, and hold yourself accountable with vulnerability and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili’s systems to control costs effectively.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement in the restaurant and develop relationships within the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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