Director, Administrative Services (Pine Bluff, AR)

University of Arkansas • Pine Bluff, AR

21h

About The Position

The Administrative Services Director leads finance, human resources, operations, and strategic initiatives at the UAMS Pine Bluff Family Medicine Regional Center. The role oversees financial management, procurement, budgeting, education and research oversight, and community relations, aligning the Center’s goals with UAMS Health and the Primary Care & Population Health Service Line. The director chairs and participates in key committees, including Finance, Quality Improvement, and Clinic Operations, and ensures compliance with UAMS and Center policies.

The position is responsible for financial stewardship, operational excellence, and cross-functional collaboration. It maintains financial monitoring and control systems; manages budgets, grants, and foundation funds; supports plans for new faculty and services; supervises procurement, payroll, contracts, reporting, and facilities budgeting; improves academic and clinical business processes; and oversees HR functions. The director also conducts analyses for planning and quality improvement and supports patient- and family-centered care, policy and program development, and evaluation using best practices. Other duties may be performed to advance UAMS’s mission.

Requirements

• Baccalaureate degree in Business or a related field.
• At least 8 years of financial management and leadership experience.
• Expertise in financial management, budgeting, grants, and procurement.
• Human resources leadership, including recruitment, staff development, and performance management.
• Ability to improve processes and optimize productivity.
• Data-driven decision-making skills, including forecasting, analytics, and reporting.
• Familiarity with EMR systems, payroll, contracts, and compliance.
• Strong communication, stakeholder management, and policy implementation skills.
• Strategic, results-driven leadership and strong financial stewardship and cross-functional collaboration.

Nice To Haves

• Master’s degree in Business, Education, Healthcare Administration, or a related field.
• Proficiency with the EPIC EMR/PM System.
• Knowledge of Quality Improvement Initiatives such as MU and PCMH.
• Team-building experience.
• Broad accounting skills.
• Workday experience.
• Experience in an academic medical facility.

Responsibilities

• Maintain financial monitoring and control systems and manage the Center’s budget.
• Oversee grants and foundation funds and develop plans for new faculty and services.
• Supervise procurement, payroll, and contracts, and ensure accurate financial reporting and facilities budgeting.
• Optimize business processes for academic and clinical teams.
• Monitor productivity metrics and ensure accurate FTE data and contract approvals.
• Guide financial policy and oversee human resources functions.
• Recruit and develop staff and foster a positive learning environment for students.
• Conduct analyses for planning and quality improvement, including market analysis, forecasting, and assessment of process-change impacts.
• Chair and participate in key committees, including Finance, Quality Improvement, and Clinic Operations.
• Ensure compliance with UAMS and Center policies.
• Uphold patient- and family-centered care and participate in policy and program development and evaluation using best practices.
• Perform other duties to advance the mission of UAMS.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution matched by UAMS up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Director