Director, Administrative Services (Pine Bluff, AR)

University of Arkansas System•Pine Bluff, AR

About The Position

The Administrative Services Director leads finance, human resources, operations, and strategic initiatives at the UAMS Pine Bluff Family Medicine Regional Center. The role oversees financial management, procurement, budgeting, education and research oversight, and community relations, aligning the Center’s goals with UAMS Health and the Primary Care & Population Health Service Line. The director chairs and participates in key committees, including Finance, Quality Improvement, and Clinic Operations, and ensures compliance with UAMS and Center policies. The position is responsible for financial monitoring and control systems; managing the Center’s budget, grants, and foundation funds; planning for new faculty and services; supervising procurement, payroll, and contracts; and supporting accurate financial reporting and facilities budgeting. It also improves processes, monitors productivity, maintains accurate FTE data and contract approvals, guides financial policy, leads HR functions, recruits and develops staff, and fosters a positive learning environment for students. The director conducts analyses for planning and quality improvement, including market analysis, forecasting, and evaluating the impact of process changes. Additional duties may support UAMS’s mission, patient- and family-centered care, and policy and program development and evaluation using best practices.

Requirements

  • Bachelor’s degree in Business or a related field.
  • At least 8 years of financial management and leadership experience.
  • Strong financial stewardship and cross-functional collaboration skills.
  • Expertise in financial management, budgeting, grants, and procurement.
  • Human resources leadership experience, including recruitment, staff development, and performance management.
  • Operational excellence skills, including process improvement and productivity optimization.
  • Data-driven decision-making skills in forecasting, analytics, and reporting.
  • Familiarity with EMR systems, payroll, contracts, and compliance.
  • Strong communication, stakeholder management, and policy implementation skills.

Nice To Haves

  • Master’s degree in Business, Education, Healthcare Administration, or a related field.
  • Proficiency with the EPIC EMR/PM System.
  • Knowledge of Quality Improvement Initiatives such as MU and PCMH.
  • Team-building experience.
  • Broad accounting skills.
  • Workday experience.
  • Experience in an academic medical facility.

Responsibilities

  • Maintain financial monitoring and control systems and manage the Center’s budget.
  • Oversee grants and foundation funds, develop plans for new faculty and services, and supervise procurement, payroll, and contracts.
  • Ensure accurate financial reporting and facilities budgeting.
  • Optimize business processes for academic and clinical teams and monitor productivity metrics.
  • Ensure accurate FTE data and contract approvals.
  • Guide financial policy and oversee human resources functions.
  • Recruit and develop staff and foster a positive learning environment for students.
  • Conduct analyses for planning and quality improvement, including market analysis, forecasting, and assessing process-change impacts.
  • Chair and participate in key committees, including Finance, Quality Improvement, and Clinic Operations.
  • Ensure compliance with UAMS and Center policies.
  • Uphold patient- and family-centered care and participate in policy and program development and evaluation using best practices.
  • Perform other duties to advance the mission of UAMS.

Benefits

  • Medical, dental, and vision plans for qualifying staff and family.
  • Holiday, vacation, and sick leave.
  • Education discount for staff and dependents (undergraduate only).
  • Retirement contribution matched by UAMS up to 10%.
  • Basic life insurance up to $50,000.
  • Career training and educational opportunities.
  • Merchant discounts.
  • Concierge prescription delivery on the main campus when using the UAMS pharmacy.
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