FOH Restaurant Manager

Brigantine Restaurants•Del Mar, CA

75d•$60,000 - $65,000•Onsite

About The Position

The Restaurant Manager will oversee and manage the daily operations of the restaurant. The Brigantine Family of Restaurants is a family-owned and operated group since 1969, with over 20 restaurants across 7 concepts throughout San Diego County. They pride themselves on a culture built on a team approach and guest-centered focus, encouraging open communication and partnership. Their mission is 'Every Guest Leaves Happy!' and they aim to create an environment where guests feel at home and team members thrive.

Requirements

A passion for hospitality & commitment to guest service!
An ability to anticipate guests' needs and respond appropriately with a sense of urgency.
Strong coaching skills with a proven ability to motivate & develop team members.
Honesty, integrity, & professionalism.
A strong desire to continue developing themselves.
Organizational skills and ability to adapt quickly to any situation.
A minimum of 2 years current experience in a fast paced/full-service restaurant.
Knowledge of systems, methods, & practices that contribute to extraordinary guest experiences.
A flexible schedule - able to work a combination of days, nights, weekends & holidays.

Responsibilities

Ensures customer satisfaction with all aspects of the restaurant and dining experience.
Coordinate daily Front of the House and Back of the House restaurant operations.
Organize and supervise shifts.
Handles customer complaints, resolving issues in an efficient and hospitable manner.
Train new and current employees on proper guest service and hospitality.
Appraise staff performance and provide feedback to improve productivity.
Ensure compliance with sanitation and safety regulations.
Ensures compliance with alcoholic beverage regulations.
Contributes to controlling costs via labor, food, and beverage cost controls.
Conducts daily inspection of restaurant to ensure compliance with health, safety, food handling, and hygiene standards.
Organizes and oversees employee schedules.
Maintains & ensures accurate daily payroll and financial information.
Performs other duties as assigned.