Restaurant Manager

Bob Evans Restaurants • Cleveland, OH

22d • $56,000

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff and helps implement company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, achieving goals, and improving profitability. It includes supervising and developing employees, supporting guest service, maintaining food quality and cleanliness, and managing operational costs and controls. The position requires working a variety of shifts and weekends. Bob Evans highlights early closing with no late nights, flexible schedules, work-life balance, and career growth.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication and interpersonal skills, including conflict resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to model appropriate employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• For restaurants serving alcohol, managers must meet state-mandated age requirements for serving alcohol.

Nice To Haves

• At least two years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling preferred.

Responsibilities

• Recruit, interview, train, assign, direct, evaluate, reward, and discipline employees; address complaints and resolve problems in accordance with company policies and applicable laws.
• Coach and mentor team members to support their success and guest satisfaction.
• Model professional behavior and create a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with their job duties.
• Support sales growth by ensuring timely execution of corporate and local marketing programs, championing sales-building activities, and using suggestive selling.
• Maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food quality or service issues.
• Help maintain efficient operations, cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies; enforce safe work behaviors.
• Monitor daily activities to ensure food quality and cleanliness standards.
• Manage day-to-day operations, including cash control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
• Control food costs through recipe adherence, portion control, and inventory management.
• Control labor costs by monitoring daily schedules and sales performance using the company’s labor scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation; pay up to $56,000 per year depending on experience and geographic location/local market demand.
• Health and welfare benefits.
• 401(k) with company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED