Restaurant Manager

Bob Evans Restaurants • Clayton, OH

22d

About The Position

This fast-paced restaurant leadership role supports daily restaurant operations and staff while carrying out company policies, procedures, programs, and systems. The position contributes to restaurant success by building sales, achieving goals, and improving profitability. The posting identifies the role as Assistant Manager in its description of duties and qualifications, although the job title is Restaurant Manager.

The role includes supervising, recruiting, interviewing, training, assigning, and directing employees; coaching and mentoring team members; and helping create a welcoming environment for guests and staff. It also involves supporting marketing and sales initiatives, resolving guest concerns, maintaining operational and financial controls, and ensuring food quality, cleanliness, safety, and security standards.

The work requires standing for an entire shift and walking for extended periods, as well as pushing, lifting, carrying, and transferring up to 50 pounds. Employees must be able to access all areas of the restaurant. Reasonable accommodations may be made for individuals with disabilities. Bob Evans states that it updates safety and sanitation procedures in accordance with current CDC, local, and state guidelines.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building ability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• For restaurants that serve alcohol, compliance with state-mandated age requirements for managers who serve alcohol.

Nice To Haves

• At least 2 years of experience in a family, fast-food, or casual-dining restaurant is strongly preferred.
• College and/or culinary schooling preferred.

Responsibilities

• Supervise employees in accordance with company policies and applicable laws.
• Recruit, interview, and train employees; assign and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.
• Coach and mentor team members to support their job success and guest satisfaction.
• Model professional behavior and foster a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with their job duties as needed.
• Support store sales by ensuring timely and complete execution of corporate and local marketing programs.
• Lead sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
• Greet guests and investigate and resolve food-quality or service issues to achieve guest satisfaction.
• Help maintain efficient operations, cost controls, and profitability.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies; enforce safe work practices.
• Monitor daily activities to maintain food quality and cleanliness standards.
• Manage day-to-day operations, follow cash-control and security procedures, review financial reports and schedules, and take appropriate action.
• Control food costs through recipes, portion control, and inventory management.
• Control labor costs by monitoring schedules and sales performance using the company labor-scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation; pay up to $56,000 per year depending on experience and geographic location or local market demand.
• Health and welfare benefits.
• 401(k) with employer/company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.
• Great work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED