Restaurant Manager

Smashburger 1357 Metro Commons • Phoenix, AZ

10d

About The Position

The Restaurant Manager oversees daily restaurant operations, staff performance, and the guest experience while supporting the General Manager. The role includes leading and developing employees, maintaining food safety and cleanliness, managing schedules and labor costs, overseeing inventory and cost control, and ensuring operational and cash-handling compliance. The Restaurant Manager also supports hiring, onboarding, local marketing, and store initiatives.

Candidates should have restaurant management experience and strong communication, people-management, organizational, and time-management skills. The role requires flexibility to work nights, weekends, and holidays, adherence to Smashburger’s uniform standards and applicable procedures, successful completion of the company training program, and the physical ability to stand for extended periods, lift and move supplies weighing up to 50 pounds, and work in high or low temperatures.

Requirements

• 1–2 years of restaurant management experience.
• Flexible availability to work nights, weekends, and holidays.
• Follow Smashburger uniform standards and applicable company, local, state, and federal employment guidelines and procedures.
• Successfully complete the Smashburger training program.
• Strong written and verbal communication skills to communicate effectively with restaurant management, frontline employees, and corporate support teams.
• People-management skills, including selecting, assessing, coaching or counseling, developing, motivating, and leading restaurant teams.
• Strong attention to detail.
• Proven time-management, consistency, and organizational skills.
• Highly motivated, self-directed, and results-driven.
• Ability to stand for extended periods and move and lift food or supply boxes weighing up to 50 pounds.
• Ability to work in high and low temperatures.

Responsibilities

• Lead, train, and manage shift leaders and team members.
• Foster a positive and productive work environment.
• Oversee daily restaurant operations, including opening and closing procedures.
• Ensure food safety, cleanliness, and compliance with regulations.
• Monitor and improve guest satisfaction and service standards.
• Manage scheduling, labor costs, and team performance.
• Handle inventory, ordering, and cost control (COGS).
• Support hiring, onboarding, and ongoing employee development.
• Ensure accurate cash handling and operational compliance.
• Assist with local marketing and store initiatives.
• Support the General Manager.

Benefits

• Quarterly bonus.
• Referral bonus for referring manager-level employees in good standing, subject to eligibility and payout conditions.
• One free meal per shift for eligible RGMs, RMs, and SLs.
• Paid time off, including vacation and sick time.
• Medical, dental, and vision options.
• 401(k) match for employees age 21 and older.
• Flexible schedules.
• Employee Assistance Program.
• Career growth opportunities, including a fast track for career opportunities.
• Free uniform.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed