Restaurant Manager

sweetgreen • Fayetteville, AR

25d • $51,000 - $60,000

About The Position

The Assistant Coach (Assistant General Manager) supports the store as a leader, strategist, and mentor, inspiring the team, driving operational excellence, and delivering exceptional guest experiences. The role uses data-driven insights to address challenges and help build healthier communities through real food. The Assistant Coach partners with the Head Coach, mentors team members, and may be assigned additional supervisory tasks as necessary.

The position supports hiring, onboarding, training, team deployment, and communication; maintains food safety, cleanliness, equipment, and quality standards; and ensures a hospitable, brand-aligned guest journey across in-store and digital channels. It also supports cost management, scheduling, sales and business strategies, and effective use of operational systems and technology. The Assistant Coach performs the essential duties of the Shift Leader role, including duties from the Kitchen Lead and Team Member roles.

The role requires at least two years in restaurant management or supervision, experience managing and developing six or more team members per shift, Food Handler or ServSafe certification, and availability to work at least 30 hours per week. Candidates must be at least 18 years old and authorized to work in the United States. The salary range is $51,000–$60,000 USD, based on experience, with 15% bonus potential.

Requirements

• At least 2 years in a restaurant management or supervisory role.
• Experience managing and developing 6 or more team members per shift.
• Food Handler or ServSafe certification.
• Availability to work a minimum of 30 hours per week.
• Must be at least 18 years of age.
• Must be authorized to work in the United States.
• Must meet physical requirements for all roles in the career path, including Assistant Coach, Shift Leader, Kitchen Lead, and Team Member.
• Proven leadership experience, strong problem-solving skills, and ability to make confident decisions under pressure.
• Excellent communication and ability to foster positive team culture, mentor employees, and deliver exceptional guest experiences.
• Strong organization, reliability, multitasking, and experience in scheduling, coaching, and performance oversight.

Nice To Haves

• Experience in fast-casual restaurant chains.
• Hands-on experience with local, organic, and sustainable products.
• Familiarity with technology tools and systems used in operations and scheduling.

Responsibilities

• Partner with the Head Coach on hiring, onboarding, and training while fostering trust and recognition.
• Anticipate operational needs and adjust team deployment to support smooth operations.
• Coach team members hands-on, step in during peak times or staffing gaps, and ensure clear communication and consistent execution.
• Maintain food safety, cleanliness, food quality, temperature-checking, equipment maintenance, team member safety, and audit standards.
• Partner with the Head Coach to resolve facility, supply, and quality issues promptly.
• Ensure a clean, hospitable, brand-aligned guest journey by upholding SWEET standards and acting on guest experience metrics.
• Make timely business decisions to deliver fast, accurate, memorable in-store and digital guest experiences.
• Manage controllable costs, execute schedules, and partner with the Head Coach to drive sales and implement short- and long-term strategies using Ops Dashboard insights.
• Support daily operations, troubleshoot systems issues, prioritize tasks, and ensure effective team deployment and use of systems.
• Perform essential functions of the Shift Leader role, including duties from the Kitchen Lead and Team Member roles.
• Perform additional supervisory tasks as assigned.

Benefits

• Competitive base salary with 15% bonus potential.
• Medical, dental, and vision insurance plans.
• Paid vacation and wellness time.
• 401(k) program.
• Paid family leave.
• Complimentary greens.
• Free Sweetgreen swag.
• Collaborative team and opportunities to make an impact by developing people and connecting them to real food.
• Career path with personal and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed