Restaurant Manager

Portillo’s•Streamwood, IL

10d

About The Position

Portillo’s is seeking a Restaurant Manager to lead team members in delivering high-quality food and customer service in a fun, fast-paced restaurant environment. The manager models operational standards, motivates and coaches team members, and promotes engagement through recognition and communication. The role oversees shift planning, scheduling, training, daily routines, restaurant opening and closing, cash handling, and business decisions involving inventory, budget, and labor. It also ensures compliance with sanitation, food-safety, and restaurant-safety regulations and helps create memorable guest experiences.

Requirements

High school diploma or equivalent.
Working knowledge of restaurant operations, recruiting, scheduling, food planning and preparation, sanitation, food quality, and security.
Aptitude for leading, coaching, and driving excellence at every level.
Understanding of profit and loss (P&L) and restaurant operations.
Must pass required certified sanitation and responsible alcohol vending courses.
Strong communication skills; must be able to read, speak, and understand English to communicate with team members, managers, and guests.
Flexibility to work 50 or more hours per week, rotating shifts including nights and weekends, and holidays.

Nice To Haves

1–3 years of restaurant management experience in a high-volume, fast-paced restaurant setting.

Responsibilities

Model operational standards and execute critical behaviors to run effective shifts and create memorable experiences for guests and team members.
Motivate and manage team members to provide a high level of hospitality.
Coach team members and lead with a focus on achieving excellence.
Foster team engagement through frequent recognition and communication.
Ensure compliance with sanitation, food-safety, and restaurant-safety regulations.
Train team members in restaurant operations.
Deliver exceptional guest experiences and foster connections with guests.
Execute shift planning, scheduling, training, and daily routines.
Open and close the restaurant and manage cash handling.
Make business decisions involving inventory, budget, and labor.

Benefits

Discretionary bonus program based on restaurant performance.
Monthly technology reimbursement.
Uniform allowance.
Free shift meals.
Educational benefits.
Access to discounts, including movie tickets and gym memberships.
Employee Assistance Program counseling and support resources.
Choice of three medical plans, including a PPO.
Choice of two dental plans.
Vision plan.
Paid time off.
401(k) with company match.
Healthcare and dependent-care Flexible Spending Accounts.
Financial security benefits through Voya Financial.
Beef Stock Employee Stock Purchase Plan.
Voluntary benefits, including pet insurance, critical illness coverage, and identity theft insurance.