About The Position

Chili’s Managers lead teams in a high-energy restaurant environment, connecting with Team Members and Guests while delivering hospitality and strong business results. They help create a fun, team-oriented culture, exceed Guest expectations, and ensure the restaurant meets its financial and operational responsibilities. Managers also build relationships in the community and embody Chili’s Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Model operational and quality standards and hold Team Members accountable to them.
  • Identify root causes of issues, hold yourself accountable, and demonstrate vulnerability and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results and control costs using Chili’s systems.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement in the restaurant and develop relationships within the community.
  • Understand and practice safe food-handling procedures.
  • Communicate and embody Chili’s culture and Cultural Beliefs.
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