Restaurant Manager

Bob Evans Restaurants•Florence, KY

20d•Onsite

About The Position

This fast-paced restaurant leadership role supports daily restaurant operations and staff while executing company policies, procedures, programs, and systems. The position contributes to restaurant success by building sales, achieving goals, and improving profitability. It includes supervisory responsibilities and may occasionally involve assisting team members with their duties. The posting describes the position as Assistant Manager in its responsibilities section, although the listed job title is Restaurant Manager. The manager helps create a warm, friendly, and hospitable atmosphere; supports employee and guest success; maintains food quality and cleanliness; and promotes safe operations. The position requires working a variety of shifts and weekends. Physical duties include standing and walking for long periods, lifting or transferring up to 50 pounds, and accessing all areas of the restaurant. The role offers pay up to $56,000 per year, depending on experience and geographic location/local market demand. Bob Evans describes its purpose as serving high-quality farm-fresh food and providing guests with a family dining experience, while taking care of employees, guests, and local communities.

Requirements

High school diploma or equivalent.
Prior experience in a leadership role is required.
Excellent communication skills.
Strong interpersonal skills and conflict-resolution abilities.
Strong planning and organizational skills.
Dedication to exceptional guest service.
Excellent computer skills and basic personal computer literacy.
Strong analytical and problem-solving skills.
Exceptional team-building capability.
Basic business math and accounting skills.
Ability to manage multiple projects.
Ability to serve as a role model for employee appearance and presentation.
Availability to work a variety of shifts and weekends.
Ability to stand for an entire shift and walk for long periods without rest or sitting.
Ability to push, lift, carry, and transfer up to 50 pounds; reach; handle or feel objects, tools, or controls; bend and stoop; taste and smell; and communicate verbally.
Ability to use close, distance, color, and peripheral vision, depth perception, and focus adjustment.
Ability to freely access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

At least two years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
College and/or culinary schooling preferred.

Responsibilities

Support daily restaurant operations and staff, executing company policies, procedures, programs, and systems.
Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems, in accordance with company policies and applicable laws.
Coach and mentor team members to support their success and guest satisfaction.
Model professional behavior and foster a warm, friendly, hospitable atmosphere.
Occasionally assist team members with category job duties as needed.
Build store sales by ensuring complete and timely execution of corporate and local marketing programs.
Champion sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
Meet and greet guests and investigate and resolve food-quality or service issues to achieve guest satisfaction.
Help maintain efficient operations, appropriate cost controls, and profit management.
Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies; enforce safe work behaviors.
Monitor daily activities to ensure food quality and cleanliness standards.
Control day-to-day operations, follow cash-control and security procedures, review financial reports and schedules, and take appropriate action.
Control food costs through recipe adherence, portion control, and inventory management.
Control labor costs by monitoring schedules and sales performance with the company’s labor scheduling tool.
Perform other duties as assigned.