Restaurant Manager

Bob Evans Restaurants•Chillicothe, OH

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff, including executing Company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, achieving goals, and driving profitability. The manager helps create a warm, hospitable atmosphere, supports team members and guest satisfaction, and maintains operational, food-quality, cleanliness, safety, and financial standards. The posting also advertises pay up to $56,000 per year, depending on experience and geographic location/local market demand, early closing with no late nights, flexible schedules, work-life balance, and career growth.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • Excellent communication skills.
  • Strong interpersonal skills and conflict-resolution abilities.
  • Strong planning and organization skills.
  • Dedication to exceptional guest service.
  • Excellent computer skills and basic personal computer literacy.
  • Strong analytical and problem-solving skills.
  • Exceptional team-building capability.
  • Basic business math and accounting skills.
  • Ability to manage multiple projects.
  • Ability to serve as a role model for employee appearance and presentation.
  • Availability to work a variety of shifts and weekends.
  • Ability to meet the stated physical demands, including standing for an entire shift, walking for long periods, and pushing, lifting, carrying, and transferring up to 50 pounds.

Nice To Haves

  • At least two years of prior experience in a family, fast-food, or casual dining restaurant is strongly preferred.
  • College and/or culinary schooling preferred.

Responsibilities

  • Supervise employees in accordance with Company policies and applicable laws.
  • Recruit, interview, and train employees; assign and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.
  • Coach and mentor team members to support their success and guest satisfaction.
  • Model professional behavior and foster a warm, friendly, hospitable atmosphere.
  • Occasionally assist team members with their job duties as needed.
  • Help build store sales by ensuring complete and timely execution of corporate and local marketing programs.
  • Champion sales-building activities and suggestive selling.
  • Maximize table turnover, sales per guest, and sales per hour.
  • Greet guests and investigate and resolve food-quality or service issues to achieve guest satisfaction.
  • Assist in maintaining efficient operations, appropriate cost controls, and profit management.
  • Ensure compliance with OSHA requirements, local health and safety codes, and Company safety and security policies.
  • Enforce safe work behaviors for guests and crew members.
  • Monitor daily activities to ensure food quality and cleanliness standards.
  • Control day-to-day operations by following cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
  • Control food costs through recipes, portion control, and inventory management.
  • Control labor costs by monitoring schedules and sales performance using the Company’s labor scheduling tool.
  • Perform other duties as assigned.

Benefits

  • Health and welfare benefits.
  • 401(k) with company match.
  • Flexible scheduling.
  • Opportunity for development and career growth.
  • Competitive compensation.
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