Restaurant Manager

The Cheesecake Factory • Newark, DE

10d

About The Position

At The Cheesecake Factory, the Restaurant Manager leads a high-sales, full-service restaurant recognized for its expansive menu and memorable guest experiences. The manager develops people and culinary knowledge while using industry-leading systems and standards to improve guest experience and staff engagement and manage sales and profit targets. The role supports a scratch kitchen and helps maintain the company’s high-performance culture and brand standards.

The Cheesecake Factory is an experiential dining company recognized on the FORTUNE 100 Best Companies to Work For® list every year since 2014. It operates more than 350 restaurants across the U.S. and Canada under several brands, has 34 international licensed locations, and operates a bakery division producing cheesecakes and baked goods for domestic and international partners. The company is an equal opportunity employer committed to an inclusive workplace and offers reasonable accommodations for applicants with disabilities.

Requirements

• At least 3 years of management experience in a high-volume, full-service restaurant with a full-service bar.
• Experience supervising 30 or more team members.
• Strong leadership, coaching, and communication skills.
• Demonstrated financial acumen, including profitability, sales, and labor management.
• Proficiency in Microsoft Office Suite.
• Ability to read, write, and communicate in English.
• Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds.
• Ability to stand for 10 or more hours per shift.
• Ability to work 50–60 hours per week.

Nice To Haves

• ServSafe certification.
• Applicable state and local licenses.

Responsibilities

• Lead daily restaurant operations in a high-sales, full-service environment.
• Manage, coach, and develop teams of 30 or more employees.
• Drive guest satisfaction through strong hospitality and service standards.
• Support scratch-kitchen execution and culinary quality.
• Monitor and drive financial performance, including labor, cost control, and sales growth.
• Hire, train, retain, and develop team members to become future restaurant leaders.
• Ensure compliance with food safety, sanitation, and operational standards.
• Maintain a positive, inclusive, high-performance culture.
• Communicate effectively with team members, guests, and leadership.
• Uphold brand standards and deliver memorable guest experiences.

Benefits

• Medical, dental, and vision insurance.
• Flexible healthcare spending account.
• Company-paid life insurance, short-term disability, and long-term disability.
• Employee assistance program.
• Paid vacation and sick time.
• 401(k) with company match.
• Quarterly performance bonus program.
• 25% discount for the employee’s party when dining as a guest.
• Tuition assistance.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed