Restaurant Manager

Splendido•Oro Valley, AZ

11d

About The Position

The Restaurant Manager leads day-to-day restaurant operations at Splendido, supporting and developing the team while ensuring residents, guests, family members, and staff receive a welcoming, high-quality dining experience. The role works closely with the Director of Food & Beverage and Executive Chef on service delivery, resident feedback, special meals and events, and beverage standards. The manager oversees restaurant systems and service flow, team hiring and development activities, equipment, budgetary compliance, event coordination and billing processes, and the beverage program in conjunction with the Mixologist. The role also establishes and sustains a Quality Assurance Process Improvement process.

Requirements

High school diploma or equivalent.
Progressive experience in an upscale restaurant and/or Life Plan community.
Ability to multitask in a fast-paced environment and make independent decisions.
Proficiency in Windows applications, including Excel, Word, and Outlook.
Knowledge of Point-of-Sale systems.
Knowledge of job-related federal, state, and local regulations to ensure a safe and clean dining environment.
Food safety/sanitation certification and BASSET certification.
English language proficiency.

Nice To Haves

College degree in culinary or hospitality management.
Knowledge of online ordering and online reservations.

Responsibilities

Collaborate with the Director of Food & Beverage on timely hiring, orientation, scheduling, ongoing training, and performance management of restaurant team members.
Manage all related systems within the restaurants.
Supervise service flow to ensure residents, guests, family members, and staff receive quality dining service.
Inspect workstations to confirm assigned side work is complete.
Respond to resident feedback and address concerns in a timely, professional manner.
Maintain timely, professional communication with the Director of Food & Beverage and Executive Chef, and share food comments and suggestions with the Executive Chef.
Work with restaurant management to help ensure budgetary compliance.
Manage and maintain the equipment needed to operate the restaurants at or above Mather service standards.
Coordinate and execute theme meals and functions, including related billing processes, and provide accurate, timely information to support billing and resident satisfaction.
Oversee the beverage program with the Mixologist to ensure premium service and quality.
Establish, operationalize, engage team members in, and sustain a Quality Assurance Process Improvement process.

Benefits

Paid time off program including vacation/personal days, sick days, and holidays, with year-to-year rollover.
401(k) program with per-pay-period employer match and annual employer contribution, available to those age 21 or better.
Subsidized parking or public transportation for certain locations.
Wellness Spending Account with up to $300 annually for wellness-related expenses.
Medical, dental, and vision plans for benefits-eligible team members.
Paid parental leave.
Adoption assistance reimbursement.
Tuition reimbursement for continuing education.
Extended illness benefits.
Employee wellness programs.
Short- and long-term disability insurance.
Life insurance for benefits-eligible team members.