Restaurant Manager

Bob Evans Restaurants • South Point, OH

20d • Onsite

About The Position

The Restaurant Manager role supports the restaurant’s daily operations and staff, implementing company policies, procedures, programs, and systems. The position contributes to restaurant success by building sales, achieving goals, and improving profitability. It includes supervisory responsibilities such as recruiting, interviewing, training, assigning and directing work, evaluating performance, recognizing and disciplining employees, and addressing complaints and problems. The manager coaches and mentors team members, models professional conduct, and helps create a warm, hospitable atmosphere for guests and employees.

The role also supports sales and marketing initiatives, guest service, operational efficiency, cost controls, food quality, cleanliness, safety, and security. Managers monitor financial reports and schedules, manage food and labor costs, and may occasionally assist team members with their job duties. The posting describes an early-close environment with no late nights, flexible scheduling, and opportunities for development and career growth. The employer says it updates safety and sanitation procedures in accordance with current CDC, local, and state guidelines.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication and interpersonal skills, including conflict-resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model in employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• Ability to stand for an entire shift and walk for long periods without resting or sitting.
• Ability to push, lift, carry, and transfer up to 50 pounds.
• Ability to reach; use hands to finger, handle, or feel objects, tools, or controls; and bend and stoop.
• Ability to taste and smell and verbally communicate with others.
• Ability to use close, distance, color, and peripheral vision, depth perception, and adjust focus.
• Ability to freely access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

• At least two years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling is preferred.

Responsibilities

• Recruit, interview, and train employees; assign and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.
• Coach and mentor team members to support job success and guest satisfaction.
• Model professional behavior and foster a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with their category job duties as needed.
• Support store sales through complete and timely execution of corporate and local marketing programs.
• Champion sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food-quality or service issues to achieve guest satisfaction.
• Help maintain efficient operations, cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
• Enforce safe work behaviors and monitor daily activities to maintain food-quality and cleanliness standards.
• Control day-to-day operations, including cash control and security procedures; review financial reports and schedules and take appropriate action.
• Control food costs by following recipes, portion controls, and inventory-management practices.
• Control labor costs by monitoring schedules and sales performance using the company’s labor-scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location/local market demand.
• Health and welfare benefits.
• 401(k) with employer/company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.
• Work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED