Restaurant Manager
About The Position
The Restaurant Manager works alongside and directly supports the General Manager, with responsibility for team leadership and development, food and beverage functions, guest and employee satisfaction, private and hosted events, and revenue targets. The role is based at The Golden Tiki in Las Vegas, Nevada, and requires strong communication and computer skills, including proficiency with Microsoft Office Suite products such as Word, Outlook, and Excel. The position also requires the ability to multitask, work under pressure, and maintain attention to detail in a fast-paced business. The Restaurant Manager contributes to achieving the organization’s financial, quality, and service goals alongside the General Manager. Responsibilities include supporting operational procedures, staff development, inventory management, scheduling, guest service, and appropriate discipline for procedural infractions. The role involves working with diverse staff, guests, management, and the executive team, including VIP and regular clientele. This position requires physical stamina and mobility throughout the restaurant, including prolonged standing, moving quickly, lifting, reaching, bending, twisting, and working in walk-in refrigerators and freezers with temperatures ranging from 40°F to -10°F. The role also involves regularly handling hot food and beverages.
Requirements
- Proven work experience as a Restaurant Manager, Floor Manager, Hospitality Manager, or in a similar role.
- Three to five years of food and beverage service industry experience.
- Extensive food and beverage knowledge.
- Strong leadership abilities, sound judgment, and knowledge of operations.
- Experience in a food and beverage-centric concept; experience in a high-volume but intimate atmosphere is ideal.
- Excellent written, verbal, and interpersonal communication skills, including the ability to communicate with diverse staff.
- Excellent customer service skills and experience working with VIP and regular clientele.
- Ability to multitask and remain calm and detail-oriented in a fast-paced, sometimes stressful environment.
- Experience training and mentoring staff.
- Knowledge of inventory management and previous scheduling experience.
- Strong working knowledge of POS systems.
- Ability to collaborate, accept direction, and manage time effectively.
- Ability to handle challenging situations with clients and team members tactfully and professionally.
- Computer skills, including proficiency with Microsoft Office Suite products such as Word, Outlook, and Excel.
- Ability to work flexible hours, including off hours, weekends, and holidays, in a 24-hour location.
- Ability to traverse the restaurant quickly and stand for prolonged periods, potentially for an entire shift.
- Ability to lift at least 50 pounds; heavier lifting must be done with assistance.
- Ability to read and visually verify information in various formats, visually inspect tools and equipment, move quickly, reach overhead and below the knees, and bend, twist, pull, and stoop.
- Ability to be mobile in walk-in refrigerators and freezers with temperatures ranging from 40°F to -10°F.
- Ability to regularly handle hot food and beverages.
Nice To Haves
- Proven customer service experience as a manager.
- Ability to remember and recall ingredients and dishes to inform customers and wait staff.
- Familiarity with restaurant management software such as R365, Aloha, or Toast.
- Strong leadership, motivational, and people skills.
- Acute financial management and accounting skills.
- Strong supervisory and leadership skills.
Responsibilities
- Support the General Manager in leading and developing the team.
- Oversee and support food and beverage functions, guest and employee satisfaction, private and hosted events, and revenue targets.
- Contribute to achieving financial, quality, and service goals alongside the General Manager.
- Train and mentor staff.
- Manage inventory and assist with scheduling.
- Assist in determining procedural infractions by team members and issue the appropriate level of discipline.
- Communicate effectively with guests, employees, management, and the executive team.
- Provide customer service to VIP and regular clientele.
- Perform other assigned job duties.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
