Restaurant Manager

Bob Evans Restaurants • Parkersburg, IA

22d • $56,000 • Onsite

About The Position

The restaurant management role supports the restaurant’s daily operations and staff, including executing company policies, procedures, programs, and systems. The role helps build sales, achieve goals, and improve restaurant profitability while supporting a high-quality, family dining experience and a warm, hospitable atmosphere. The posting describes the duties under the heading “Assistant Manager Responsibilities.”

The position involves supervising, coaching, and mentoring employees; supporting guest satisfaction; maintaining food quality, cleanliness, and safety standards; and managing day-to-day operations, costs, cash controls, financial reports, schedules, and inventory. The role may occasionally assist team members with their duties. The employer offers flexible schedules, early closing with no late nights, career growth opportunities, and benefits including a 401(k) with employer match.

The job requires standing and walking for extended periods, handling and transferring items weighing up to 50 pounds, reaching, handling objects or controls, bending and stooping, and accessing all areas of the restaurant. Reasonable accommodations may be made for individuals with disabilities.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• For restaurants serving alcohol, meet the applicable state-mandated age requirements for managers who serve alcohol.

Nice To Haves

• A minimum of two years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling is preferred.

Responsibilities

• Carry out supervisory responsibilities in accordance with company policies and applicable laws.
• Recruit, interview, and train employees; assign and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.
• Coach and mentor team members to support their success and guest satisfaction.
• Model professional behavior and foster a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with category job duties as needed.
• Support store sales by ensuring complete and timely execution of corporate and local marketing programs.
• Champion sales-building activities and suggestive selling.
• Maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food quality or service issues to achieve guest satisfaction.
• Assist in maintaining efficient operations, appropriate cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
• Enforce safe work behaviors to maintain a safe environment for guests and crew members.
• Monitor daily activities to ensure food quality and cleanliness standards.
• Control day-to-day operations by following cash control and security procedures, reviewing financial reports and schedules, and taking appropriate actions.
• Control food costs by following recipes, portion-control practices, and inventory-management procedures.
• Control labor costs by monitoring schedules and sales performance using the company’s labor scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation; pay up to $56,000 per year depending on experience and geographic location/local market demand.
• Health and welfare benefits.
• 401(k) with employer/company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early closing and no late nights.
• Great work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED