Restaurant Manager
About The Position
The Restaurant Manager oversees daily operations of Little Gem while supporting food and beverage operations throughout the Grand Gardner Hotel, including banquet functions and other dining venues. The position works closely with culinary, events, and hotel leadership teams to provide a seamless guest experience, efficient operations, and outstanding service standards. The ideal candidate is a hands-on hospitality professional who builds positive relationships with guests and team members, leads by example, and creates a welcoming atmosphere. The role calls for an organized, adaptable leader committed to exceptional guest experiences and operational excellence. The position is at the Grand Gardner Hotel, an independent boutique hotel in downtown Valparaiso, Indiana, featuring 58 guest rooms and suites, a speakeasy, banquet space, and shared spaces.
Requirements
- Previous restaurant, food and beverage, or hospitality leadership experience.
- Strong communication and problem-solving abilities.
- Proficiency with restaurant technology and Microsoft Office applications.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Ability to remain standing and walking for extended periods throughout the shift.
- Ability to frequently lift and carry up to 40 pounds.
- Ability to move throughout restaurant, banquet, and hotel public spaces.
- Ability to work in a fast-paced hospitality environment.
- Ability to bend, reach, stoop, and assist with operational needs as necessary.
Nice To Haves
- Experience overseeing scheduling, staffing, inventory management, and guest service operations.
Responsibilities
- Lead restaurant operations while maintaining exceptional guest service standards.
- Support hotel events and banquet functions from planning through execution.
- Partner with culinary and hotel teams to ensure smooth daily operations.
- Train, coach, and support team members in delivering excellent hospitality.
- Manage scheduling, staffing, and daily operational priorities.
- Monitor cleanliness, presentation, and atmosphere throughout food and beverage spaces.
- Handle guest concerns professionally and effectively.
Benefits
- Employee Stock Ownership Plan (ESOP), with stock issued annually
- Accrued paid time off and holiday pay
- Health, dental, and vision insurance
- Free health clinic available to employees and their dependents
- 401(k) with employer matching
- Free life insurance
- Hotel stay and on-property dining discounts
- Flexible scheduling whenever possible
- Free 24/7 access to an onsite workout center with personal trainers at Urschel’s Chesterton facility
- Professional development support
- Support for community involvement and philanthropy
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
