Restaurant Manager

Bob Evans Restaurants • Cold Spring, KY

22d • Onsite

About The Position

This fast-paced restaurant management role supports daily restaurant operations and staff while ensuring the execution of company policies, procedures, programs, and systems. The position contributes to restaurant success by building sales, achieving goals, and improving profitability. The posting describes the role as Assistant Manager in its responsibilities section.

The manager helps recruit, train, coach, and direct team members; supports guest satisfaction; maintains food quality, cleanliness, safety, and security standards; and oversees sales, costs, scheduling, cash controls, and operational performance. The role requires working a variety of shifts and weekends and performing the physical activities needed to work throughout the restaurant.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organizational skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• For restaurants serving alcohol, meet the applicable state-mandated age requirements for managers who serve alcohol.
• Ability to stand for an entire shift and walk for long periods without rest or sitting.
• Ability to push, lift, carry, and transfer up to 50 pounds.
• Ability to reach, use hands to handle objects, tools, or controls, bend, and stoop; taste and smell; communicate verbally; and use close, distance, color, peripheral, and depth vision and adjust focus.
• Ability to access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

• A minimum of 2 years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling preferred.

Responsibilities

• Supervise employees in accordance with company policies and applicable laws.
• Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems.
• Coach and mentor team members to support their success and guest satisfaction.
• Model professional behavior and create a warm, friendly, and hospitable atmosphere.
• Occasionally assist team members with their job duties.
• Support store sales by ensuring complete and timely execution of corporate and local marketing programs.
• Lead sales-building activities and suggestive selling.
• Maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food-quality or service issues.
• Help maintain efficient operations, cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
• Enforce safe work behaviors for guests and crew members.
• Monitor daily activities to ensure food quality and cleanliness standards.
• Manage day-to-day operations, including cash control and security procedures; review financial reports and schedules and take appropriate action.
• Control food costs through recipe adherence, portion control, and inventory management.
• Control labor costs by monitoring schedules and sales performance using the company labor scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location/local market demand.
• Health and welfare benefits.
• 401(k) with company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.
• Work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED