Restaurant Manager

Hotel Equities Group, LLC•Dearborn, MI

21d•Onsite

About The Position

Hotel Equities is seeking a results-oriented Restaurant Manager for The Henry, an Autograph Collection hotel in Dearborn, Michigan. The role provides leadership and operational support, leads associates, supports business objectives, upholds company and brand standards, and contributes to excellent guest and associate experiences. The manager supports hotel operations and service delivery while helping the team meet operational and business goals. The successful candidate is an authentic, service-focused leader who can develop and empower teams, apply sound operational and financial judgment, and demonstrate integrity and accountability. The position involves working flexible hours as needed, including evenings, weekends, and holidays. Physical duties include moving throughout the hotel, using office technology, occasionally lifting or carrying supplies and equipment up to 25 pounds, and occasional off-site travel for meetings or business needs.

Requirements

High school diploma or equivalent required.
Previous hotel or hospitality experience appropriate to the position.
Strong communication, organizational, and problem-solving skills.
Ability to analyze information and make sound operational decisions.
Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
Ability to stand, walk, bend, reach, and move throughout the hotel as needed.
Ability to use computers, tablets, phones, and standard office equipment for extended periods.
Ability to occasionally lift or carry supplies and equipment up to 25 pounds.
Ability to travel throughout the property and occasionally off-site for meetings and business needs.

Nice To Haves

Bachelor's degree preferred for director-level roles.
Previous supervisory or leadership experience preferred for management roles.
Experience with Property Management Systems (PMS).
Experience with hotel reporting and operating platforms.
Experience with Microsoft Office Suite.
Experience with department-specific systems and applications.

Responsibilities

Provide leadership and direction for assigned hotel operations and associates.
Set expectations and monitor performance, productivity, and service standards.
Coach, train, develop, and recognize associates to support engagement and retention.
Monitor operational and financial performance and take appropriate action to achieve goals.
Ensure compliance with Hotel Equities standards, brand requirements, and company policies.
Respond to guest concerns and support a consistent service-recovery culture.
Manage schedules, staffing, supplies, and departmental resources as appropriate.
Review reports, trends, and key performance information to support sound decisions.
Communicate with hotel leadership and other departments.
Support recruitment, onboarding, performance management, and succession planning as appropriate.
Perform other duties as assigned.