Restaurant Manager

Bob Evans Restaurants•Prince Frederick, MD
•$56,000

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff, including carrying out company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, meeting goals, and improving profitability. The manager supervises employees, coaches and mentors team members, supports a welcoming dining environment, and helps ensure guest satisfaction and operational standards. The posting highlights early closing with no late nights, flexible schedules, work/life balance, career growth, and benefits including a 401(k) with employer match. The position requires regularly standing for the entire shift and walking for long periods. It also involves lifting, carrying, pushing, and transferring up to 50 pounds; reaching, handling objects or controls, bending and stooping; tasting and smelling; verbal communication; and visual abilities. The employee must be able to access all areas of the restaurant, including selling floors, stock areas, and register areas. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The company updates safety and sanitation procedures in accordance with current CDC, local, and state guidelines.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • Excellent communication, interpersonal, conflict-resolution, planning, and organizational skills.
  • Dedication to exceptional guest service.
  • Excellent computer skills and basic personal computer literacy.
  • Strong analytical and problem-solving skills.
  • Exceptional team-building capability.
  • Basic business math and accounting skills.
  • Ability to manage multiple projects.
  • Ability to serve as a role model for employee appearance and presentation.
  • Availability to work a variety of shifts and weekends.
  • Ability to stand for an entire shift and walk for long periods without sitting or resting.
  • Ability to push, lift, carry, and transfer up to 50 pounds.
  • Ability to reach, handle objects or tools or controls, bend, and stoop.
  • Ability to taste and smell, communicate verbally, and use close, distance, color, peripheral, and depth vision and adjust focus.
  • Ability to access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

  • At least two years of experience in a family, fast-food, or casual-dining restaurant is strongly preferred.
  • College and/or culinary schooling preferred.

Responsibilities

  • Carry out company policies, procedures, programs, and systems in support of daily restaurant operations.
  • Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems.
  • Coach and mentor team members to support their success and guest satisfaction.
  • Model professional behavior and foster a warm, friendly, hospitable atmosphere.
  • Occasionally assist team members with their category job duties as needed.
  • Support store sales by ensuring complete and timely execution of corporate and local marketing programs.
  • Lead sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
  • Meet and greet guests and investigate and resolve food-quality or service issues to achieve guest satisfaction.
  • Help maintain efficient operations, cost controls, and profit management.
  • Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
  • Enforce safe work behaviors to maintain a safe environment for guests and crew members.
  • Monitor daily activities to ensure food quality and cleanliness standards.
  • Oversee day-to-day operations, follow cash-control and security procedures, review financial reports and schedules, and take appropriate action.
  • Control food costs through recipes, portion control, and inventory management.
  • Control labor costs by monitoring schedules and sales performance using the company’s labor-scheduling tool.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location/local market demand.
  • Health and welfare benefits.
  • 401(k) with company match.
  • Flexible scheduling.
  • Opportunity for development and career growth.
  • Early close and no late nights.
  • Great work/life balance.
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