Restaurant Manager

Splendido•Tucson, AZ

10d

About The Position

The Restaurant Manager leads day-to-day restaurant operations at Splendido, ensuring residents and guests receive welcoming, attentive service. The manager supports and develops the restaurant team and works closely with the Director of Food & Beverage and Executive Chef to coordinate service, respond to resident feedback, organize themed meals and events, and maintain a beverage program that meets service and quality standards. The role includes hiring, orientation, scheduling, training, and performance management in collaboration with the Director of Food & Beverage; overseeing service flow, equipment, and operational systems; supporting budget compliance; and coordinating event billing. The manager also establishes and sustains a Quality Assurance Process Improvement process and ensures the dining environment is safe and clean. Splendido is a Life Plan Community in Oro Valley, Arizona, serving residents age 55 and better. It includes multiple restaurants and a range of residential and care services.

Requirements

High school diploma or equivalent.
Progressive experience in an upscale restaurant and/or Life Plan community.
Ability to multitask in a fast-paced environment and make independent decisions.
Proficiency in Windows applications, including Excel, Word, and Outlook.
Knowledge of Point-of-Sale systems.
Knowledge of job-related federal, state, and local regulations to ensure a safe and clean dining environment.
Certification in food safety/sanitation and BASSET.
English language proficiency.

Nice To Haves

College degree in culinary or hospitality management.
Knowledge of online ordering and online reservations.

Responsibilities

Collaborate with the Director of Food & Beverage on timely hiring, orientation, scheduling, ongoing training, and performance management of restaurant team members.
Manage systems related to the restaurants.
Supervise the flow of service to ensure residents, guests, family members, and staff receive quality dining service.
Inspect workstations to verify completion of assigned side work.
Respond to resident feedback and address concerns in a timely, professional manner.
Communicate professionally and promptly with the Director of Food & Beverage and Executive Chef, and share food comments and suggestions with the Executive Chef.
Work with restaurant management to help ensure budgetary compliance.
Manage and maintain equipment needed to operate the restaurants at or above Mather service standards.
Coordinate and execute themed meals and functions, including related billing processes, and provide accurate, timely information to support billing and resident satisfaction.
Oversee the beverage program with the Mixologist to ensure premium service and quality.
Establish, operationalize, engage team members in, and sustain a Quality Assurance Process Improvement process.

Benefits

Generous paid time off program, including vacation/personal days, sick days, and holidays; the earn-as-you-go plan rolls over year to year.
401(k) program with per-pay-period employer match and annual employer contribution, available to those age 21 or better.
Convenient, subsidized parking or public transportation for certain locations.
Wellness Spending Account with up to $300 annually for wellness-related expenses.
Medical, dental, and vision plans for benefits-eligible team members.
Paid parental leave.
Adoption assistance.
Tuition reimbursement for continuing education.
Extended illness benefits.
Employee wellness programs.
Short- and long-term disability insurance.
Life insurance for benefits-eligible team members.