Restaurant Manager

Bob Evans Restaurants • Monroeville, PA

22d • $56,000

About The Position

The Restaurant Manager role supports the restaurant’s daily operations and staff, including carrying out company policies, procedures, programs, and systems. The position contributes to restaurant success by building sales, meeting goals, and improving profitability. The posting also describes responsibilities under the heading “Assistant Manager Responsibilities.”

The role includes supervising, recruiting, interviewing, training, coaching, and evaluating employees; directing work; and addressing performance concerns and complaints. The manager helps create a warm, hospitable environment, supports sales and marketing activities, resolves guest service issues, and maintains food quality, cleanliness, safety, and security standards. The manager also oversees operational controls, including cash procedures, financial reports, food and labor costs, inventory, and scheduling.

The role requires standing and walking for extended periods, lifting and carrying up to 50 pounds, and performing other physical activities described below. Bob Evans says it updates its safety and sanitation procedures to follow current CDC, local, and state guidelines.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• For alcohol-serving restaurants, meet applicable state-mandated age requirements to serve alcohol.

Nice To Haves

• A minimum of 2 years of prior experience in a family, fast-food, or casual-dining restaurant is strongly preferred.
• College and/or culinary schooling preferred.

Responsibilities

• Recruit, interview, and train employees; assign and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.
• Coach and mentor team members to support job success and guest satisfaction.
• Model professional behavior and create a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with their job duties.
• Support store sales by ensuring complete and timely execution of corporate and local marketing programs.
• Champion sales-building activities and suggestive selling.
• Maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food-quality and service issues.
• Help maintain efficient operations, cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
• Enforce safe work behaviors for guests and crew members.
• Monitor daily activities to maintain food quality and cleanliness standards.
• Control daily operations by following cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
• Control food costs through recipe adherence, portion control, and inventory management.
• Control labor costs by monitoring schedules and sales performance using the company labor-scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation; pay up to $56,000 per year depending on experience and geographic location/local market demand.
• Health and welfare benefits.
• 401(k) with employer/company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.
• Great work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED