Restaurant Manager

Bob Evans Restaurants • Steubenville, OH

22d • $56,000

About The Position

This fast-paced restaurant management role supports daily restaurant operations and staff, including execution of company policies, procedures, programs, and systems. The manager contributes to restaurant success by building sales, achieving goals, and improving profitability. The role includes supervising employees, delivering guest satisfaction, maintaining food quality and cleanliness, and ensuring safe and efficient operations.

The manager helps recruit, interview, train, coach, and mentor team members; assigns and directs work; evaluates performance; and addresses complaints and problems. The role also supports marketing and sales-building activities, manages table turnover and sales performance, assists with cost and profit controls, and oversees cash, security, food inventory, labor scheduling, and compliance with applicable safety and health requirements.

The position requires standing for the entire shift and walking for extended periods, as well as lifting and carrying up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model in employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• Ability to stand for an entire shift and walk for long periods without rest or sitting.
• Ability to push, lift, carry, and transfer up to 50 pounds.
• Ability to reach, handle objects, tools, or controls, bend, and stoop; taste and smell; communicate verbally; and access all areas of the restaurant.
• For manager positions at restaurants serving alcohol, compliance with applicable state-mandated age requirements.

Nice To Haves

• A minimum of 2 years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling preferred.

Responsibilities

• Supervise employees in accordance with company policies and applicable laws.
• Recruit, interview, and train employees; assign and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.
• Coach and mentor team members to support job success and guest satisfaction.
• Model professional behavior and help create a warm, friendly, and hospitable atmosphere.
• Occasionally assist team members with their job duties as needed.
• Help build store sales by ensuring complete and timely execution of corporate and local marketing programs.
• Champion sales-building activities and suggestive selling.
• Maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food quality or service issues.
• Assist in maintaining efficient operations, appropriate cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
• Enforce safe work behaviors to maintain a safe environment for guests and crew members.
• Monitor daily activities to ensure food quality and cleanliness standards.
• Control day-to-day operations by following cash control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
• Control food costs through recipes, portion control, and inventory management.
• Control labor costs by monitoring schedules and sales performance using the company labor scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location or local market demand.
• Health and welfare benefits.
• 401(k) with employer/company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.
• Great work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED