Restaurant Manager

Bob Evans Restaurants•Collinsville, IL
•$56,000

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff, carrying out Company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, achieving goals, and improving profitability. The position involves supervising and developing employees, supporting guest satisfaction, maintaining operating standards, and managing day-to-day restaurant performance.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • Excellent communication and interpersonal skills, including conflict resolution.
  • Strong planning and organizational skills.
  • Dedication to exceptional guest service.
  • Excellent computer skills and basic personal computer literacy.
  • Strong analytical and problem-solving skills.
  • Exceptional team-building capability.
  • Basic business math and accounting skills.
  • Ability to manage multiple projects.
  • Ability to serve as a role model for employee appearance and presentation.
  • Availability to work a variety of shifts and weekends.
  • Ability to meet the physical demands of the role, including standing and walking for long periods, pushing, lifting, carrying, and transferring up to 50 pounds, reaching, handling objects or controls, bending, stooping, tasting and smelling, communicating verbally, using vision at varying distances, and accessing all areas of the restaurant.

Nice To Haves

  • A minimum of 2 years of experience in a family, fast-food, or casual-dining restaurant is strongly preferred.
  • College and/or culinary schooling preferred.

Responsibilities

  • Recruit, interview, train, assign, direct, and evaluate employees; recognize and discipline employees and resolve complaints and problems in accordance with Company policies and applicable laws.
  • Coach and mentor team members to support their success and guest satisfaction.
  • Model professional behavior and help create a warm, friendly, and hospitable atmosphere.
  • Occasionally assist team members with their job duties.
  • Support store sales by ensuring timely execution of corporate and local marketing programs.
  • Champion sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
  • Greet guests and investigate and resolve food quality or service issues to achieve guest satisfaction.
  • Help maintain efficient operations, cost controls, and profitability.
  • Ensure compliance with OSHA requirements, local health and safety codes, and Company safety and security policies; enforce safe work behaviors.
  • Monitor daily activities to ensure food quality and cleanliness standards.
  • Manage day-to-day operations, including cash control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
  • Control food costs through recipe compliance, portion control, and inventory management.
  • Control labor costs by monitoring schedules and sales performance using the Company’s labor scheduling tool.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation; pay up to $56,000 per year depending on experience and geographic location/local market demand.
  • Health and welfare benefits.
  • 401(k) with Company match.
  • Flexible scheduling.
  • Opportunity for development and career growth.
  • Early close and no late nights.
  • Great work/life balance.
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