Restaurant Manager

Bob Evans Restaurants•Fairview Heights, IL
•$56,000

About The Position

The Restaurant Manager role supports the daily operations and staff of a Bob Evans restaurant, including executing Company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, meeting goals, and driving profitability. Responsibilities include supervising, recruiting, training, coaching, and directing employees; supporting guest satisfaction; executing marketing and sales-building activities; and maintaining efficient, safe operations and food quality standards. The manager monitors costs, schedules, financial reports, cash controls, inventory, and daily restaurant activities. The position requires a high school diploma or equivalent and prior leadership experience. A minimum of two years of experience in a family, fast-food, or casual dining restaurant is strongly preferred; college and/or culinary schooling is also preferred. Managers must be available to work a variety of shifts and weekends. Physical duties include standing and walking for long periods, lifting or transferring up to 50 pounds, and accessing all areas of the restaurant.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • Excellent communication and interpersonal skills, including conflict resolution.
  • Strong planning, organization, analytical, problem-solving, and team-building skills.
  • Dedication to exceptional guest service.
  • Excellent computer skills and basic personal computer literacy.
  • Basic business math and accounting skills.
  • Ability to manage multiple projects.
  • Ability to serve as a role model for employee appearance and presentation.
  • Available to work a variety of shifts and weekends.
  • Ability to stand for an entire shift and walk for long periods without rest or sitting.
  • Ability to push, lift, carry, and transfer up to 50 pounds.
  • Ability to reach, handle objects or controls, bend, and stoop; taste and smell; communicate verbally; and use the listed ranges of vision and focus.
  • Ability to access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

  • At least two years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
  • College and/or culinary schooling is preferred.

Responsibilities

  • Support daily restaurant operations and staff, and execute Company policies, procedures, programs, and systems.
  • Recruit, interview, train, assign, direct, evaluate, reward, and discipline employees; address complaints and resolve problems.
  • Coach and mentor team members to support employee success and guest satisfaction.
  • Model professional behavior and foster a warm, friendly, hospitable atmosphere.
  • Occasionally assist team members with their job duties.
  • Support sales by executing corporate and local marketing programs, championing sales-building activities, and using suggestive selling.
  • Maximize table turnover, sales per guest, and sales per hour.
  • Greet guests and investigate and resolve food quality or service issues.
  • Maintain efficient operations, cost controls, and profit management.
  • Ensure compliance with OSHA requirements, local health and safety codes, and Company safety and security policies.
  • Enforce safe work practices and monitor food quality and cleanliness standards.
  • Oversee daily operations, including cash control and security procedures; review financial reports and schedules and take appropriate action.
  • Control food costs through recipe adherence, portion control, and inventory management.
  • Control labor costs by monitoring schedules and sales performance using the Company labor scheduling tool.

Benefits

  • Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location/local market demand.
  • Health and welfare benefits.
  • 401(k) with employer/company match.
  • Flexible scheduling.
  • Opportunity for development and career growth.
  • Early close and no late nights.
  • Great work/life balance.
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