Restaurant Manager

Bob Evans Restaurants•Mason, OH
•$56,000

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff, including execution of company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, meeting goals, and improving profitability. It includes supervisory duties, developing team members, ensuring guest satisfaction, maintaining food quality and cleanliness, and managing operational costs and controls. Bob Evans serves farm-fresh food and aims to provide guests with a high-quality family dining experience. The company emphasizes care for guests and employees, community roots, and a welcoming workplace. The role offers competitive compensation, flexible schedules, early closing with no late nights, work-life balance, career growth, and benefits including a 401(k) with employer match. The position requires regularly standing for an entire shift, walking for extended periods, and performing the physical tasks described in the posting. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The company updates its safety and sanitation procedures in accordance with current CDC, local, and state guidelines.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • Excellent communication skills.
  • Strong interpersonal skills and conflict-resolution abilities.
  • Strong planning and organization skills.
  • Dedication to providing exceptional guest service.
  • Excellent computer skills and basic personal computer literacy.
  • Strong analytical and problem-solving skills.
  • Exceptional team-building capability.
  • Basic business math and accounting skills.
  • Ability to manage multiple projects.
  • Ability to serve as a role model for employee appearance and presentation.
  • Availability to work a variety of shifts and weekends.
  • Ability to stand for an entire shift and walk for long periods without rest or sitting.
  • Ability to push, lift, carry, and transfer up to 50 pounds.
  • Ability to reach with hands; use hands to finger, handle, or feel objects, tools, or controls; and bend and stoop.
  • Ability to taste and smell and communicate verbally with others.
  • Ability to use close, distance, color, and peripheral vision, depth perception, and adjust focus.
  • Ability to freely access all restaurant areas, including selling floors, stock areas, and register areas.
  • For restaurants serving alcohol, compliance with state-mandated age requirements for alcohol service applies to manager positions.

Nice To Haves

  • At least two years of prior experience in a family, fast-food, or casual dining restaurant is strongly preferred.
  • College and/or culinary schooling preferred.

Responsibilities

  • Perform supervisory responsibilities in accordance with company policies and applicable laws.
  • Recruit, interview, and train employees; assign and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.
  • Coach and mentor team members to support their success and guest satisfaction.
  • Model professional behavior and create a warm, friendly, hospitable atmosphere that encourages employees to do their best.
  • Occasionally assist team members with their job duties as needed.
  • Help build store sales by ensuring complete and timely execution of corporate and local marketing programs.
  • Champion sales-building activities and suggestive selling.
  • Maximize table turnover, sales per guest, and sales per hour.
  • Meet and greet guests, investigate and resolve food quality or service issues, and pursue guest satisfaction.
  • Help maintain efficient operations, appropriate cost controls, and profit management.
  • Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
  • Enforce safe work behaviors to maintain a safe environment for guests and crew members.
  • Monitor daily activities to ensure food quality and cleanliness standards.
  • Control day-to-day operations by following cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
  • Control food costs through recipe adherence, portion control, and inventory management.
  • Control labor costs by monitoring daily schedules and sales performance using the company’s labor scheduling tool.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location/local market demand.
  • Health and welfare benefits.
  • 401(k) with employer/company match.
  • Flexible scheduling.
  • Opportunity for development and career growth.
  • Early close and no late nights.
  • Work-life balance.
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