Restaurant Manager

Bob Evans Restaurants • City of Corning, NY

22d • $56,000

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff, including carrying out Company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, meeting goals, and improving profitability. It includes supervising, coaching, and mentoring employees; supporting guest satisfaction; and helping maintain efficient operations, cost controls, food quality, cleanliness, and safety. The position requires working a variety of shifts and weekends and performing physical tasks such as standing and walking for extended periods and lifting up to 50 pounds.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication and interpersonal skills, including conflict resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• Ability to stand for an entire shift and walk for long periods without rest or sitting.
• Ability to push, lift, carry, and transfer up to 50 pounds.
• Ability to reach, handle objects and controls, bend and stoop, taste and smell, and communicate verbally.
• Visual abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.
• Ability to access all areas of the restaurant, including selling floors, stock area, and register area.

Nice To Haves

• At least two years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling preferred.

Responsibilities

• Recruit, interview, train, assign, and direct employees; appraise performance, reward and discipline employees, address complaints, and resolve problems in accordance with Company policies and applicable laws.
• Coach and mentor team members to support their success and guest satisfaction.
• Model professional behavior and foster a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with their job duties.
• Help build store sales by ensuring timely execution of corporate and local marketing programs.
• Champion sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
• Greet guests and investigate and resolve food quality or service issues to achieve guest satisfaction.
• Help maintain efficient operations, cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and Company safety and security policies; enforce safe work behaviors.
• Monitor daily activities to ensure food quality and cleanliness standards.
• Control daily operations by following cash control and security procedures, reviewing financial reports and schedules, and taking appropriate actions.
• Control food costs through recipe adherence, portion control, and inventory management.
• Control labor costs by monitoring daily schedules and sales performance using the Company’s labor scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location/local market demand.
• Health and welfare benefits.
• 401(k) with company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.
• Great work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED