Restaurant Manager

The Golden Tiki•Las Vegas, NV
•$50,000 - $58,000•Onsite

About The Position

The Restaurant Manager works alongside and directly supports the General Manager, with responsibility for team leadership and development, food and beverage functions, guest and employee satisfaction, private and hosted events, and revenue targets. The role contributes to achieving the organization’s financial, quality, and service goals alongside the General Manager. The ideal candidate communicates effectively, is comfortable multitasking under pressure, and maintains attention to detail in a fast-paced restaurant environment. The position is at The Golden Tiki in Las Vegas, Nevada. It involves working flexible hours, including off-hours, weekends, and holidays, at a 24-hour location. The role requires regular mobility throughout the restaurant and may involve prolonged standing, lifting, handling hot food and beverages, and entering walk-in refrigerators and freezers. LEV Restaurant Group, founded in 2002, develops and operates food and beverage concepts. Based in Las Vegas, it oversees 800 employees and more than 40 locations across multiple states. The company states that it is an equal opportunity employer and does not discriminate based on protected characteristics.

Requirements

  • Proven work experience as a Restaurant Manager, Floor Manager, Hospitality Manager, or in a similar role.
  • Three to five years of food and beverage service industry experience.
  • Extensive food and beverage knowledge.
  • Strong leadership abilities, sound judgment, and knowledge of operations.
  • Experience in a food- and beverage-centric concept; experience in a high-volume but intimate atmosphere is ideal.
  • Excellent written and verbal communication and interpersonal skills, including communicating with diverse staff, management, and executive team members.
  • Excellent customer service skills and experience working with VIP and regular clientele.
  • Ability to multitask and work calmly under pressure in a fast-paced, sometimes stressful environment while maintaining attention to detail and physical and mental stamina.
  • Experience training and mentoring staff.
  • Knowledge of inventory management and previous scheduling experience.
  • Strong working knowledge of POS systems.
  • Ability to collaborate, accept direction, and manage time effectively.
  • Ability to handle challenging situations with clients and team members tactfully and professionally.
  • Computer skills and proficiency in Microsoft Office products, including Word, Outlook, and Excel.
  • Ability to work flexible hours, including off-hours, weekends, and holidays, at a 24-hour location.
  • Ability to traverse all parts of the restaurant quickly and stand for prolonged periods, potentially an entire shift.
  • Ability to lift at least 50 pounds; heavier lifting must be done with assistance.
  • Ability to read and visually verify information in various formats and visually inspect tools, equipment, or machines.
  • Ability to move quickly, turn from side to side, and reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Ability to be mobile in walk-in refrigerators and freezers with temperatures ranging from 40°F to -10°F.
  • Regularly handle hot food and beverages.
  • Intermittently sit at a desk and work on a computer.

Nice To Haves

  • Proven customer service experience as a manager.
  • Ability to remember and recall ingredients and dishes to inform customers and wait staff.
  • Familiarity with restaurant management software such as R365, Aloha, or Toast.
  • Strong motivational and people skills.
  • Acute financial management and accounting skills.
  • Strong supervisory and leadership skills.

Responsibilities

  • Support the General Manager in leading and developing the team.
  • Support food and beverage functions, guest and employee satisfaction, private and hosted events, and revenue targets.
  • Contribute to achieving financial, quality, and service goals alongside the General Manager.
  • Assist in determining procedural infractions by team members and issue the appropriate level of discipline.
  • Perform other duties as assigned.
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