Restaurant Manager

Castle Group•Osceola, FL

29d•Onsite

About The Position

This is an amazing opportunity for someone looking to improve their quality of life, while maintaining their income level. Spend your days in a resort style gated community, surrounded by world class amenities, and a state of that art restaurant. This individual will report directly to the Property Manager, as well as the Board of Directors. This role requires occasional presentations to the Board of Directors during Board meetings. Work a minimum of 5 rotating shifts during a week, that will vary in arrival and departure times, and will include weekend work. A minimum of 50 hours per week.

Requirements

Three to Five years of Restaurant General Management experience; or comparable
Exceptional understanding of all Profit & Loss line items, as it relates to restaurant operations
Fluent in English as a primary language.
Exceptional understanding of basic math skills, such as but not limited to; addition, subtraction, division and multiplication
Individual must be capable of quickly assessing issues, and providing immediate and long term solutions.
Exceptional understanding of the following: Email, POS, Calculator, Excel and Word

Nice To Haves

Serve Safe certification preferred.

Responsibilities

Consistent maintenance of/and refinement of Steps of Royal Service standards.
Interview, Hire, Train, Coach, and hold associates accountable to job performance
Maintain appropriate staffing levels for sales expectations and seasonal changes
Assure staff have the tools and supplies to do their job.
Place and/or review weekly orders for products necessary to be successful.
Maintain food, beverage and labor cost consist with budget and sales expectations
Participate in EOM inventories and reconciliation
Assures outlet pars of all china, glass, and silver are at identified levels daily.
Attends daily and weekly food and beverage meetings.
Participates in planning, organizing, and controlling cost for events on property
Assures Cleanliness of all F&B areas. (restaurant as well as banquet facilities where applicable)
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of all F&B components
Maintain complete knowledge of menu items and bar recipes, and train associates to execute
Maintain complete knowledge of local, state and federal food safety standards
Ensure that assigned staff has reported to work; document any late or absent employees.
Coordinate breaks for assigned staff.
Assign work and side duties to staff in accordance with departmental procedures.
Communicate additions or changes to the assignments as they arise throughout the shift.
Conduct pre-shift meeting with staff and review all information pertinent to the day's business. Inspect grooming and attire of staff; rectify any deficiencies.
Complete all paperwork and closing duties in accordance with departmental standards.